Best Zendesk Alternatives and Competitors (2024)
Zendesk is a leading customer service platform that helps businesses manage support tickets, live chats, and customer interactions. It’s powerful and widely adopted, but as businesses grow, some users find it expensive or wish for more customization options.
If Zendesk’s pricing or feature set isn’t meeting your needs, considering other customer support tools could be a good move. There are alternatives that offer more flexible pricing, additional features, or a user experience better suited to your support team’s needs.
Top 2 Alternatives to Zendesk in 2024
Browse the options and compare their key features, targeted users, top integrations, and more. Find a better and more affordable alternative to Zendesk that works best for your business.
NinjaPipe - Best for Marketing agencies
What do users say about NinjaPipe
NinjaPipe has received positive feedback from customers for its outstanding support, responsive team, and promising potential. However, some users have noted minor drawbacks such as missing basic CRM functions and slow response times. With an overall rating of 4.2 and a 60-day money-back guarantee, NinjaPipe is a solid buy for those in need of an AI-driven CRM and sales platform.
Top features
- Unlimited emails per month (bring your own ESP)
- Calendar and appointments (AI appointment setter)
- AI integrations and automation
- Intelligent lead scoring
Best for:
- Marketing agencies, SaaS, Sales managers
Integrations:
- Pabbly Connect, Zapier
What is NinjaPipe?
ManyContacts - Best for Customer support
ManyContacts
$49/lifetime
What do users say about ManyContacts
Customers appreciate ManyContacts for its efficient WhatsApp message management, intuitive funnel feature, and responsive customer support. Some users have reported minor issues with contact export and slow technical support. With an overall rating of 3.8 and a 60-day money-back guarantee, ManyContacts is worth a try for those seeking effective WhatsApp message management.
Best for:
- Customer support, Marketers, Sales managers
Integrations:
- HubSpot, Pabbly Connect, Pipedrive, Whatsapp, Zapier
Get 10% off your first purchase
Plus the hottest deals on software sent straight to your inbox