If you've been looking for a helpdesk ticketing solution, you may have noticed the same thing as I did - the good ones are expensive, and/or limited to a certain quota of mailboxes, and the pricing is per user.

I've tried most of the helpdesk offerings out there and for a small to medium business - Abhisi is most likely the tool you need right now to support your clients.

PROS:
+ You get a ticket number for every conversation. Makes it easy to reference which convo is which, and not all ticketing tools actually give out ticket numbers.

+ Unlimited automation steps

+ Unlimited users (3 stack only)!

+ Multi-platform channels including social media is included.

+ Very responsive support and you can work with them re: API integration

CONS

- UI needs redesign, some buttons need to be larger (especially the ticket assigning button). Creator confirmed UI rework is underway.

- No ticket auto assign yet. If your team is 2-5 persons with low ticket volume, it may not be a big deal. for larger teams with high ticket volume, this could be an issue but can still be worked around.

Do not miss this deal if you need a ticketing system!