Acadle Reviews

The team is responsive and supports queries over the chat, and there is also email options to reach out to the team.

I am convinced by the product usefulness and bought additional codes up to 10 currently. The founder also personally answer the chats and any queries.

Features include the AI center which allows BYOK, this allows for unlimited customisation that is important as a course is refined, the workflow is important and the platform allows seamless application of learning journey for the students.

One additional feature is the public facing link that is important for course demos. Overall, a must try and good platform. Do not miss this great chance.

Update (28.01.26)
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A drastic turnaround. And genuine, effective, and professional support.

After all the criticism, I have to give a big shout-out to the support team and the developers. As you can read in my previous review, I was initially quite disappointed with ACADLE and even gave a one-star rating at times. It was a bit of a rollercoaster at the start since it was sometimes very difficult to get hold of a DPA and an SCCS.

Even though it took some time and I had to be persistent, the support ultimately helped me effectively. The developers even made some code and cookie adjustments to comply with the strict data protection regulations set by the EU—a prime example to follow. In the end, I’m truly impressed that they fully kept their word.

After all my criticism, I have to say excellent work was done here. I had the adjustments reviewed according to the standards and can say from my perspective that ACADLE is doing its best to be a reliable partner for the European market.

I want to thank the support team and the developers sincerely for their help and can wholeheartedly recommend ACADLE to anyone. If you don’t hear back from support right away or get no response, it helps to be a bit more persistent—but they do respond and assist.

For now, five out of five stars from me. Thank you, ACADLE.
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##Important:##
Originally, for reasons of transparency and traceability, I wanted to present my initially negative experience with Acadle without any changes. However, this review was not approved by the Appsumo support bot due to potential user confusion, which forced me to delete the original review.

I find this approach problematic because an honest update that reflects a positive development is far more credible for other users than an exclusively effusive review without any criticism.

My original criticism concerned the fact that support was difficult to reach for a long time and support tickets went unanswered for months. Additionally, the mandatory DPA/SCC agreement for EU businesses was not available, and the platform used critical cookie and tracking tools that are not permitted in the EU.

However, these issues have since been fully and professionally resolved. I therefore hope the bot will now accept my comment.

I really don´t suggest anyone to use this app if you want to use it now in an productive environment. It is way to immature. Bugs literally EVERYWHERE. The course builder is a mess. Compatibility across different browsers is also not given. But the WORST about this tool is it´s bottom line support. Whenever there is an issue they never understand it. Then they ask you to replicate and send videos etc etc. Then they do something totally different on their line and keep pretending that it works eventhough their setup is essentially different compared to mine etc etc... Sorry but at some point you just feel like a Quality Tester who keeps clicking a few buttons and then report bugs to the support and help them fixing bugs... Until the main functionalities like creating a course do not work properly, I am going to keep my 1 Taco for it.

Terrible UX/UI compared to every other LMS I did.
Can't add pictures to lessons. Are you serious?
File manager barely works - not clear how to upload.
This software has a long way to go.

I would give it 5 tacos for design and functionality, but we are still experiencing some operational concerns and bugs.
First of all, in terms of operation, we have experienced server errors (500 Error) for more than a day, contact search does not work properly, and JSON code is displayed as it is when the page is left open.

At the moment it is 3 tacos.
We will change it to 5 tacos when the bug is fixed.

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Added on March 2, 2025
Since I started using the site, I have had two 500 Server Errors and the second error is still occurring.
Customers have complained about this and I feel that this company has a lax management system.
I have signed up for two Tier 5's and will likely have to refund my money within 60 days.

It is very disappointing because the UI is quite good.
I will be changing my tacos to one.