I'm trying to do the following: Configure a Click Trigger. I've already created the Pop-up form and set the ‘Appearance mode’ to "When clicking on an element on the page". Now I need to integrate the CTA: In Integration of the form setup, I already copied the integration script and placed it on your landing page before the closing </body> tag. Unfortunately, I have...
Q: Why is the English versions of many important pages of website missing or difficult to find?
Hi, I raised this concern couple of years ago when I first came across your product. I understand your Spain based company and your primary language for the website is Spanish. However, you are also targeting a wider English speaking audience. I went to your website yesterday or the day before and I was trying to find some help articles and so on. For many of these pages I was trying to find the...
Founder Team
Maria_Acumbamail
Nov 21, 2025
A: Hello,
Thank you for your message. We understand your concerns, and we want to reassure you that you will have English tutorials (both written and video) and full support in English, so you won’t miss any information.
We encourage you to try the platform — you have a trial period, and if it doesn’t meet your needs, you can request a refund without any issue.
Tengo una duda sobre los planes de Black Friday que ofrecéis en APP Sumo.
En cualquiera de los tiers disponibles se dispone de una cuenta de agencia, ¿significa que es posible crear por ejemplo cuentas de diferentes clientes y gestionarlos desde esa cuenta agencia, bien gestionándolo yo mismo o incluso un posible cliente? Dependiendo el Tier hay un número de envíos totales...
Founder Team
Maria_Acumbamail
Nov 21, 2025
A: Hola, Puedes crear una whitelabel donde comercializar con los créditos, estos se pueden asignar a subcuentas que aunque dependan de la cuenta "madre", tendrán una cuenta totalmente independiente donde gestionar sus campañas, listados, dominios....
En el siguiente enlace, detallamos el funcionamiento, y podrás encontrar imágenes cómo...
Acumbamail coming back to AppSumo today reminds me that my Acumbamail Tier 5 LTD has been blocked for many months and the support stayed silent during the whole time! I was too busy to notice but it's got my attention today. I'm showing a screenshot here showing a Tier 5 LTD account blocked here https://i.imgur.com/i0YbiYM.png
Will someone do something and fix it???
Founder Team
Maria_Acumbamail
Nov 20, 2025
A: Please contact us through the support email support@acumbamail.com. If you haven’t used the platform for a long period, your account may have been temporarily locked for security reasons.
Q: How to configure a click trigger?
Good day Acumbamail Support,
I'm trying to do the following: Configure a Click Trigger. I've already created the Pop-up form and set the ‘Appearance mode’ to "When clicking on an element on the page". Now I need to integrate the CTA: In Integration of the form setup, I already copied the integration script and placed it on your landing page before the closing </body> tag. Unfortunately, I have...
Share Acumbamail - Plus Exclusive
Q: Why is the English versions of many important pages of website missing or difficult to find?
Hi, I raised this concern couple of years ago when I first came across your product. I understand your Spain based company and your primary language for the website is Spanish. However, you are also targeting a wider English speaking audience. I went to your website yesterday or the day before and I was trying to find some help articles and so on. For many of these pages I was trying to find the...
Maria_Acumbamail
Nov 21, 2025A: Hello,
Thank you for your message. We understand your concerns, and we want to reassure you that you will have English tutorials (both written and video) and full support in English, so you won’t miss any information.
We encourage you to try the platform — you have a trial period, and if it doesn’t meet your needs, you can request a refund without any issue.
Regarding recent reviews, we’re...
Share Acumbamail - Plus Exclusive
Q: Dudas cuenta de agencia
Buenas tardes:
Tengo una duda sobre los planes de Black Friday que ofrecéis en APP Sumo.
En cualquiera de los tiers disponibles se dispone de una cuenta de agencia, ¿significa que es posible crear por ejemplo cuentas de diferentes clientes y gestionarlos desde esa cuenta agencia, bien gestionándolo yo mismo o incluso un posible cliente?
Dependiendo el Tier hay un número de envíos totales...
Maria_Acumbamail
Nov 21, 2025A: Hola,
Puedes crear una whitelabel donde comercializar con los créditos, estos se pueden asignar a subcuentas que aunque dependan de la cuenta "madre", tendrán una cuenta totalmente independiente donde gestionar sus campañas, listados, dominios....
En el siguiente enlace, detallamos el funcionamiento, y podrás encontrar imágenes cómo...
Share Acumbamail - Plus Exclusive
Q: Why is my account block??? I have Tier 5 LTD!
Acumbamail coming back to AppSumo today reminds me that my Acumbamail Tier 5 LTD has been blocked for many months and the support stayed silent during the whole time! I was too busy to notice but it's got my attention today. I'm showing a screenshot here showing a Tier 5 LTD account blocked here https://i.imgur.com/i0YbiYM.png
Will someone do something and fix it???
Maria_Acumbamail
Nov 20, 2025A: Please contact us through the support email support@acumbamail.com. If you haven’t used the platform for a long period, your account may have been temporarily locked for security reasons.
Share Acumbamail - Plus Exclusive
Q: how many domains emails ?
how many domains email can be used?
Maria_Acumbamail
Nov 20, 2025A: Hello,
You can use as many domains as you need, there is no limit.
Regards
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