Acumbamail Questions

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Q: Acumbamail <> GoHighLevel Integration

I am currently using Go High Level and want to continue using it. However, I am not happy with the expensive per email costs. Is it possible to integrate your SMPT/API emailing system with Go High Level and continue using GHL system for the front end? And Acumba email for the backend for sending out SMTP Relay emails?
is there any support article that can help me with that?
Do you know of any of your customer who has integrated Abumbamail with GoHighLevel that you know of?

shiraziscoolPLUSApr 15, 2025
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Founder Team
Alicia_Acumbamail

Alicia_Acumbamail

Apr 16, 2025

A: Hi shiraziscool,

I don't know of any client who has made this integration, but you can use our API.

You'll find more information in this Support article:
https://en.soporte.acumbamail.com/category/82-api

If you need help, email us at support@acumbamail.com

Best,

Alicia

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Q: WooCommerce capabilities

Can you tell me what capabilities does your program have with WooCommerce?

michael836PLUSApr 15, 2025
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Founder Team
Alicia_Acumbamail

Alicia_Acumbamail

Apr 15, 2025

A: Hi,

If you use the Woocommerce plugin in your eCommerce hosted in Wordpress you can embed your own custom forms in a simple way using the Acumbamail plugin for Woocommerce. Your form will always be ready for new signups included on an email list easily manageable from Acumbamail. Keep your new signups updated at all times. You can also synch in Acumbamail with your checkout process, so that new buyers can automatically subscribe to your mailing list once they make a purchase.

If you need more info, drop us a line at support@acumbamail.com

Best,

Alicia

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Q: From a basic plan to a agency - Is this possible?

Hello I have a simple question that I have been asking for over 12 days and have been trying to contact you in different ways.

Is it possible to disconnect a company from my agency plan and give it its own agency plan without losing the campaigns that have already been created and the email lists?

Thanks in advance for answering this question here without referring me to the support team who have not answered any of my emails for over 12 days.

JW71728PLUSApr 14, 2025
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Q: I am very concerned about the support servic

I received an email in Spanish about a topic I've never asked before: "Interesado en contenido personalizado"
I asked about ltd subaccounts, whether it is possible to add Websites to the subaccounts created for them in addition to the SMTP and Emails menu. I'm still waiting for an answer.
It can't be Appsumo's fault that you can't deal with your customers. After all, these customers will remain with you even after the appsumo campaign (if they remain) and you still have to deal with them - the volume of support requests is the same!?
How can I get answers to my questions faster than in two weeks? I don't want an answer, so write to the support email, unfortunately I won't get an answer from there..

IlustriaPLUSApr 14, 2025
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Q: Gumbamail

Hello,
Could you please clarify the real difference between your Chrome plugin and ACUMBAMAIL?
It appears that you have changed your name following the detection of your plugins as bots by Google Analytics and other platforms.
Your new interface and rebranding appear to be primarily a marketing strategy aimed at offering the same service under a new identity.
Indeed, there are several indications that it's the same technical basis:
Same infrastructure.
Similar back-end service.
Identical support (gumbamail@acumbamail.helpscoutapp.com). With message " We have stopped your campaign for your safety"
This gives the impression of a simple repackaging of the offer under another name.
That said, please note that we have interrupted our campaign for security reasons.
Email Marketing Campaigns in Gmail Acumbamail and Gumbamail is the same.

pack8PLUSEdited Apr 13, 2025
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