Q: Despite verifying my domain and emails, I've sent over 2000 emails that have not reached my audience.
I had a Google Meet call with Google support, who said SPF records are necessary for email delivery. However, your team didn't provide the required IP rating and IP address/server name to update my SPF records. As a paying customer, I expect this information to ensure email delivery. I've spent $1.5 per lead and need emails to reach them.
Please provide:
1. IP rating and IP address/server name for SPF records.
2. Clarify why your team thinks SPF records aren't required despite Google's statement.
3. Help resolve email delivery issues.
I need a urgent response, as my campaign is time-sensitive.
AmeenuAug 30, 2024
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