Q: Few Quick Questions
Overall, the features look good, but I have a few quick questions before I make a purchase.
a. Why Are There So Many Negative Reviews? Is Support Really That Bad?
b. You use your own SMTP for sending emails, but I believe you will require our domain authentication. How will deliverability be? Our domain is compliant with DMARC, DKIM, and SPF.
c. Is the placeholder feature supported?
d. Is there an unsubscribe option? If any user unsubscribes, should it reflect in our subscriber list?
e. You are integrated with Google Sheets for updating contacts, am I right?
f. Is an HTML editor available for HTML emails?
Alicia_Acumbamail
Jan 21, 2025A: Hi!
Thanks for your questions. Here you have the answers:
a. Bad reviews come from spammers with bad quality lists who are making bad use of our tool.
b. Our deliverability is one of the best in the market.
c. What do you mean by "placeholder feature"?
d. Yes, there is an unsubscribe option.
e. Yes, we are integrated with Google Sheets.
f. Yes, there is an HTML editor available.
I hope it helps,
Alicia
Awaiting response