clankerQ: Hi, 1) I am an agency owner and have multiple clients.
Other than setting up campaigns, can I setup by sub-account level or workspaces, as some of my client run multiple campaigns?
2) SMTP - Is SMTP integrated into your platform?
Thanks
Alicia_Acumbamail
May 14, 2024A: Hi clanker,
Thanks for your questions.
1) We have an agency account (included in all tiers) where you can create up to 100 sub-accounts for your clients. Send us an email to support@acumbamail.com to activate your agency account.
2) Yes, SMTP is integrated into our platform.
Best,
Alicia
Is SMTP available for all our client domains, say 100 in an agency account or just one? This will help delivery for our clients. You also never answered about if we can cap each subaccount as far as monthly sends. Thanks
For our client sending domains does SMTP work with each different client domain and subdomain landing page or just one per account. Want to be clear. Thanks
Hi Alicia,
Thank you for your prompt response. I appreciate the clarity regarding the agency account and SMTP integration. Here's a summary of the key points:
1. **Agency Account**:
- Included in all tiers.
- Allows creation of up to **100 sub-accounts** for clients.
- To activate the agency account, I'll send an email to **support@acumbamail.com**.
2. **SMTP Integration**:
- **Integrated** into your platform.
Best regards,
Clanker
Hi Simon,
You need to activate the SMTP service in every subaccount and your main account.
Regards,