I logged in and it says \u0022Your account has been blocked. Contact support desk for more information\u0022.\u000a\u000aI bought Tier 3, then upgraded to Tier 5 a while back. Why is my account blocked? For no reason???

Hi TTech, \u000a\u000aPlease send us an email to support@acumbamail.com and we\u0027ll look into it.\u000a\u000aBest, \u000a\u000aAlicia

I sent an email to support@acumbamail.com on April 9, 2025 but I haven\u0027t heard anything back yet. How long do I have to wait?

I logged in and it says "Your account has been blocked" ? | Acumbamail

TTechPLUS

Apr 9, 2025

Q: I logged in and it says "Your account has been blocked" ???

I logged in and it says "Your account has been blocked. Contact support desk for more information".

I bought Tier 3, then upgraded to Tier 5 a while back. Why is my account blocked? For no reason???

Founder Team

Alicia_Acumbamail

Apr 10, 2025

A: Hi TTech,

Please send us an email to support@acumbamail.com and we'll look into it.

Best,

Alicia

Helpful?

TTechPLUS

I sent an email to support@acumbamail.com on April 9, 2025 but I haven't heard anything back yet. How long do I have to wait?

Founder

Alicia_Acumbamail

Hi,

If you haven't received a response yet, please provide your email, and we'll look into it.

Best,

Alicia

ifx

Are they trying to reduce the number of LTD accounts? This happened to someone else I know as well, that has an LTD account via AppSumo... support will no longer respond after claiming they sent phishing emails - which they never did - seriously have to wonder if they're making false claims in order to remove LTD accounts.

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