Q: In your woocommerce plugin, I don't see events of product/cart view, cart abounded.
Will you add this option?
Sam

Marina_Acumbamail
May 15, 2024A: Hi Sam!
Thank you for your interest.
Yes, unfortunately, we still don't have an abandoned cart option for our Woocommerce integration, we might consider it in the future, thank you for mentioning it š.
In the meanwhile, you can use our API (https://acumbamail.com/en/apidoc/) to create an automated email sequence or our Zapier integration (https://en.soporte.acumbamail.com/article/215-zapier).
Here you have the step-by-step guide to set up an abandoned cart sequence using our API:
Step-by-step instructions to set up an abandoned cart email:
You do the API setup using the Add subscriber option: https://acumbamail.com/apidoc/category/Suscriptores/
You go to the list where your buyers are (it should be synchronized with your eCommerce using our API)
On that list, you go to the āFieldsā section and create a boolean field, something like: āThey have made a purchase - yes/noā
Next, on the very same list, you go to āSegmentsā and create a segment for buyers yes/no: āThey have purchased a product equal to YESā
Now, every time a subscriber from your email list abandons a cart, the value will change to NO, that way it can trigger an email workflow. You can use the āUntilā module to set up that you donāt send them an abandoned cart email until the rule: they have purchased equals to no applies.
Cheers,
Marina
Hi,
Thank you.
It is not that simple.
You need to install your pixel to know which products the customer viewed and which product are in the customer's cart.
At this moment I don't see you support this option.
Sam
Hi Sam,
Yes, this process requires some coding into your system. We're sorry there's not an alternative at the moment.
In any case, if you need any help setting up your cart abandonment sequence, please reach us at support@acumbamail.com and we'll be happy to help!
Cheers,
Marina