Q: SMTP Integration Not Active – Need Help
Hi Acumbamail team,
I’m trying to test email campaigns using SMTP (for example, to integrate with Mailtrap for deliverability testing), but when I go to Integrate SMTP, I see this message: "To activate the service you must contact our technical support."
Could you please guide me on how to activate SMTP for my account so I can send test emails? The email address associated with the account registered with the tool is not set up for email sending, so I hope I can do that with my business address and that you can help me anyway.
Thank you!

Maria_Acumbamail
Oct 3, 2025A: Hello,
You can contact our support team for the activation (support@acumbamail.com), we will also send you a tutorial so you can set everything up correctly.
Regards