Acumbamail - Plus Exclusive

Product details

Q: SMTP Integration Not Active – Need Help

Hi Acumbamail team,

I’m trying to test email campaigns using SMTP (for example, to integrate with Mailtrap for deliverability testing), but when I go to Integrate SMTP, I see this message: "To activate the service you must contact our technical support."

Could you please guide me on how to activate SMTP for my account so I can send test emails? The email address associated with the account registered with the tool is not set up for email sending, so I hope I can do that with my business address and that you can help me anyway.

Thank you!

112835913151054627948Oct 2, 2025
Founder Team
Maria_Acumbamail

Maria_Acumbamail

Oct 3, 2025

A: Hello,
You can contact our support team for the activation (support@acumbamail.com), we will also send you a tutorial so you can set everything up correctly.

Regards

Share
Helpful?
Log in to join the conversation