Hi\u000aDo you have a ticketing system?\u000aDo you also support email channel (incoming + outgoing)?

Yes on both counts! We\u0027ve integrated a ticketing system directly into ChatMaxima to help you manage support seamlessly. And you can definitely connect and manage your email channel (both incoming and outgoing) right alongside your other conversations.

That\u0027s great in theory, but in practice I don\u0027t have the option to add an email channel to my account....What am I missing?

Email and ticket management | AdCreative.ai

TeamGeniusPLUS

Apr 9, 2025

Q: Email and ticket management

Hi
Do you have a ticketing system?
Do you also support email channel (incoming + outgoing)?

Helpful?

TeamGeniusPLUS

That's great in theory, but in practice I don't have the option to add an email channel to my account....What am I missing?

Vignesh_ChatMaxima

As we discussed, You can add the email channel by accessing Quick Access -> Channels -> Email in the dashboard.

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