Logically.app (formally Afforai) Questions

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EidgenosseEidgenosse
Eidgenosse
Oct 19, 2025
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Q: Do you want to betray your angels?

We supported you when you were small. You promised that early supporters would continue to receive updates and access to improvements. That promise mattered.

So we were stunned and disappointed to discover that the new “Reasoning” models have been moved outside the scope of lifetime deal access. This change looks less like a technical necessity and more like a maneuver that takes away the very...

Founder Team
support6274

support6274

Edited Oct 20, 2025

A: Hi there, Eidgenosse!

Indeed, we appreciate the trust and support from our early users, and you are one of those. 🙏 You’ve played a real part in helping Logically.app grow, and that’s something we’ve never taken for granted. Over the past two years, we’ve continued to deliver updates, improvements, and new capabilities - all included in your lifetime access. You can see this ongoing...

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AquaInfoAquaInfo
AquaInfo
Oct 14, 2025
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Q: Reasoning models

First of all, I use Logically a lot. Yes it has some oddities but overal I was very happy with my purchase.

But things are slowly changing:
- Your support website has moved to Reddit, from a clean dedicated website to a total mess and chaos. Support requests have to be moderated before being published....still waiting after almost a week.
- I have to find out on Appsumo that LTD users are left...

Founder Team
support6274

support6274

Edited Oct 14, 2025

A: Hi AquaInfo 👋

Thank you so much for sharing your feedback - and for being such a long-time Logically.app user. We truly value your trust and the time you’ve taken to share your thoughts. 🙏

On the support front, our Reddit community is designed as a peer space for users to share ideas and tips - not to replace our official channels. For any account, billing, or technical questions, our email...

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xingmaxingma
xingma
Oct 6, 2025
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Q: Can't use "Reasoning" model

In the October 2025 update, Afforai (now logically.app) introduced a new “Reasoning” model group that includes Gemini Pro 2.5 (previously in the Advanced group), GPT‑5 (new), and Claude Opus 4 (new, if I recall correctly). However, AppSumo LTD users no longer have access to this group—even to Gemini Pro 2.5, which was previously available. Is this an oversight, or a policy change? It feels like...

Founder Team
support6274

support6274

Oct 7, 2025

A: Hi there, xingma 👋

Thanks for your question. You’re right that with the October 2025 update, we introduced a new Reasoning AI category that includes Gemini Pro 2.5, GPT-5, and Claude Opus 4. These are high-compute-cost models that go beyond the scope of the original AppSumo LTD plans, which currently include access to our Standard and Advanced model groups.

Well, this isn’t a downgrade or a...

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Unhappy_CustomerUnhappy_Customer
Unhappy_CustomerPLUS
Sep 17, 2025
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Q: Are you coming back to AppSumo?

It looks like you have taken to time to respond all your negatives reviews and frustrated users. I guess this is because you are planning to come back? How can anyone trust you anymore?

Founder Team
support6274

support6274

Sep 17, 2025

A: Hi there, rouk! 👋

Thanks for your question! We’ve made significant improvements to our support system and internal processes as we transitioned to Logically.app, ensuring that every Sumo-ling gets a much smoother experience with us. We’ve also been taking the time to respond to feedback - praise and challenges alike - because we believe that communicating with the community, making things...

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attirailwebattirailweb
attirailwebPLUS
Edited Sep 12, 2025
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Q: LOGICALLY (AFFORAI) REALLY OWN AN EXPLANATION 📢❗

@Logically
You replied on September 11th "Even without BYOK and API, you still have access to our top-of-the-line AI models", when in fact as outlined by Alec Nguyen (https://cme.sh/alecngn), the only feature that allows Tier-1 users to have access to top-of-the-line AI models is BYOK !

So, either your statement is totally false and conceals a downgrade, or ARE YOU GOING TO GRANT TIER-1 USERS THE USE OF ADVANCED NATIVE AI MODELS ?
You really own a clear explanation.

Founder Team
support6274

support6274

Sep 12, 2025

A: Hey there, Sumo-ling! 👋

Thank you for sharing your concerns. To clarify, Tier 1 users have access to the top-of-the-line native AI models included in their plan, even without BYOK or API. These native models are regularly maintained and updated to ensure strong performance for research, reasoning, and other tasks within Logically.app. 💪😊

We understand that BYOK and API previously allowed...

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