I run a small agency in Canada, and invoicing compliance is non-negotiable for me. We require:

- Multiple named taxes on invoices
- Exact tax rate precision (no silent rounding errors)
- Proper tax display formatting

When I first tested AgencyPro, I found two issues:

1. Named tax handling needed improvement
2. Tax rate precision was being rounded in a way that could create compliance concerns

I contacted support.

They didn’t deflect. They didn’t give vague roadmap answers. They acknowledged the issue and fixed the rounding problem within days. I re-tested it myself, and it now calculates correctly using the exact configured rate.

For me, perfection isn’t realistic. What builds trust is seeing a team respond quickly and actually implement fixes when it matters.

The product is clearly built with agencies in mind. It’s focused, clean, and not bloated. What really gave me confidence, though, was seeing how fast they moved when something important was reported. That alone earned AgencyPro 5 tacos.

If you’re evaluating this as an operating system for your agency, it’s reassuring to see active development and real responsiveness behind the product. That reduces a lot of the risk that usually comes with LTD tools.

That’s a big deal.