ai.with.antonQ: Sean - will you support AppSumo refund/credit requests for buyers the platform didn't work for?
Sean, I was an active member from May 2025 (Discord: antonusaca) — Tier 3, 4, 5 + MAS pre-order, $1,189 total. You refunded my $199 MAS quickly (appreciated), but declined to support the $990 AppSumo portion.
You've publicly acknowledged here (Dec 3, Jan 10) that AgenticFlow "has had stability issues" and is "too hard for most users." The MAS I pre-ordered against your published July 2025 timeline still hadn't shipped when I stepped away.
AppSumo has ignored my Plus protection claim for 10+ weeks, saying "you upgraded, so you found value" — when upgrading was me trying to make it work, like TetanicRaptor described.
Direct question: will you tell AppSumo's partner team you support refunds/credits for buyers in my situation? One email from you would resolve this. If not, why?
Verified purchaser
Update: No answer here yet, but Mia (Customer Success) replied to my review — confirming the quotes are real and "stability was not where it needed to be." That's exactly the period my $1,189 covers. Post-departure improvements don't deliver what I paid for. Facts confirmed by the company. Sean — will you tell AppSumo you support refunds/credits for buyers like me? One email closes this.
I'm beginning to believe Sean is setting up an exit strategy. Given Mia is the only one responding here as well as the only one listed on discord, I feel this team is being dismantled in prep for abandonment. There is no coming back from abandoning your entire customer base like this and glazing the movements with more lies claiming that discord was abandoned due to spammers.