Verified purchaser
Promised features gated behind migration; Support unresponsive
While the core platform features show potential on the original interface, account access and functionality become severely restricted on the updated version without an upgrade. Key features previously accessible are missing or locked on the new interface, leaving the updated version largely read-only under the default account mapping. Furthermore, customer support has been completely unresponsive across multiple outreach attempts over several weeks, leaving these access issues unresolved. You also cant access or change any existing entries that already exist on the original app.
Asad_Ali
Edited Sep 22, 2026Hi,
The headline “Promised features gated behind migration” and the claims in this review are inaccurate.
AgiledX is a completely rebuilt version of Agiled, and we will move AppSumo customers to it once migrations begin. The AgiledX trial was provided so you could explore the new version before migration. Its expiration does not affect your existing account.
Nothing has been blocked in the current version. Your existing AppSumo Plan, and data remain accessible at my.agiled.app.
As stated in our email communications, migrations have not started yet. Once they open, you will be notified and able to migrate your AppSumo plan and supported data to AgiledX.
Support is handling an unusually high volume of messages, so replies are taking longer than normal. Please update your review to remove the inaccurate claims. If you have a specific issue at my.agiled.app, send us the details so we can investigate it.
Thanks