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Member since: Nov 2023Deals bought: 134
2 stars
2 stars
Posted: Feb 21, 2024

So I don't understand all the good reviews!

I've tested it now and have to say that it feels like a poor replica of SuiteDash plus a few extra features in some respects on a high level, but some things don't work properly and are really round.

I received error pages "Ooops. Something went wrong", created docs that were clearly assigned to a test customer do not appear in his client portal, but the wiki is displayed in the main menu, although this should actually only be displayed to employees, not clients. Signature did not work either, and the customer cannot even change his address in the portal himself. The new proposal editor is similar and unfortunately just as unitutive as the one from SuiteDash (the old, no longer supported, so-called "Classic Proposal" seems to have been even better (like modern fast website builders). An uploaded image file cannot be opened / viewed in Files, but only(!) downloaded again. The (german) translation is also not very good and partly incomplete.

And I also feel that the LTD offer here is slightly worse than that of SuiteDash, as Agiled has restrictions on the number of automations and pipelines deals (even if you get double team members and storage for about the same money).
The only advantages of Agiled are probably the slightly better speed, that they have an app (appropriately with not very good reviews) and possibly a slightly more modern UI, but what's the point if it has no real innovations or improvements over SuiteDash, but comes across as significantly less round and reliable!

And if I've seen this correctly, Agiled has already been on the market for a few years!

By the way, both portals have a relatively high degree of complexity with many submenus and setting options.
In some cases, I can well imagine that lighter and more innovative CRM and customer portal systems would be a better fit and more enjoyable to use.

Founder Team
Asad_Ali

Asad_Ali

May 16, 2024

Hey

Thanks for your review.

We are not a SuitDash replica and we don't intend to be. We have our own clear direction and we are headed towards that. Though we both are competitors.

Have you created the ticket with us where you faced 500? If yes, please share your email and we will look into this. Also if the email of your client matches with the recipient, it should be displaying the client portal. If not, please let us know and we will have a look.

Our new builder is simple and more powerful and we have introduce the new builder for docs, wikis, pages and forms for the consistency, simplicity and better experience. Our new builder is far more customisable than the previous one.

Yes, we don't have view file option at some place and it gets download right away. We are working on that.

We have shown the wikis in client portal intentionally. If our users want to create and share wikis with their clients.

We do understand that our translations are not perfect. We plan to introduce revisions soon. We are also rolling out a custom translation feature in couple of weeks. That should let you translate entire app yourself.

About the issues you face with docs, please create ticket at support@agiled.app if not already and we will take care of them.

I hope I was able to address your concerns.

Thanks

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