Aimfox Questions

Showing 1 - 20 of 206 questions

Q: Aimfox no longer working, why is support not helping? No answers?

We have not had our Aimfox account properly work for two weeks now. We have been reaching out to support on a daily basis with no updates. What is going on?

ataee87Jan 15, 2025
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Founder Team
Nikola_Aimfox

Nikola_Aimfox

Jan 15, 2025

A: Hey ataee87! Our dev team is working on resolving the inbox-syncing issue. Your campaigns are still working, but we'll need some more time to get to the bottom of this. We understand the importance of timely communication and we'll keep you updated about the progress.

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Q: Linked in celebratory auto messages

Does your tool send out automated birthday, new job, work anniversary, etc wishes to my LinkedIn first degree connections?

pmitchellPLUSJan 9, 2025
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Founder Team
Nikola_Aimfox

Nikola_Aimfox

Jan 15, 2025

A: Hey pmitchell! Currently, Aimfox doesn't offer automated messaging for events like birthdays, new jobs, or work anniversaries. However, that feature could add a nice touch! I'd advise you to add it to our official roadmap: https://aimfoxroadmap.ideas.userback.io/p/bAyZ6Pnxxx/roadmap, and we'll see what can be done. ✨

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Q: Client Log in Access

I want to give each of our clients their own individual log in access -- but how do I do that without them seeing ALL of our clients' accounts?

matt9035PLUSJan 9, 2025
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Founder Team
Nikola_Aimfox

Nikola_Aimfox

Jan 15, 2025

A: Hey matt9035! This is actually one of the key reasons we introduced workspaces! You can create a dedicated workspace for each client, then access the workspace settings to invite them to join. Simply navigate to the "Members" tab in the workspace settings to send them an email invite.

You can assign one of two roles:

Admin: Grants full access to campaigns, inbox, leads, and templates.
Member:...

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Q: Whitelabel

Does Aimfox offer whitelabel service? If so, is there a way for us to use our own domain name and change the branding to our logo?

matt9035PLUSJan 9, 2025
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Founder Team
Nikola_Aimfox

Nikola_Aimfox

Jan 15, 2025

A: Hey matt9035! This is a good one! While we don’t have a full white-label option where you can resell the entire Aimfox platform directly, we're planning on releasing V1 version by the middle of Q1 (maybe even sooner). This version will allow you to log in your clients through a customizable branded login portal and manage them directly from your Aimfox account without them ever seeing the...

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Q: Upgrade

I purchased a tier one account -- and now am considering switching to a tier 5. Are you able to make a price adjustment to reflect the upgrade?

matt9035PLUSJan 9, 2025
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Founder Team
Nikola_Aimfox

Nikola_Aimfox

Jan 15, 2025

A: Hey matt9035! Unfortunately, our AppSumo promo has ended, so we’re unable to match the original AppSumo pricing. However, we truly appreciate your interest in upgrading, and to show our gratitude, we’d be happy to offer you a special discount on the higher tier. Feel free to contact our support team. Cheers!

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