4.6
Taco ratings
AITable.ai has received praise for its intuitive interface, powerful project management capabilities, and potential for growth. Customers have also appreciated the responsive customer support. However, there have been some concerns raised about limited AI chatbot messages and mobile UX challenges. Despite these minor issues, AITable.ai remains a solid choice for those seeking a versatile database tool. Additionally, with a 60-day money-back guarantee, it's worth considering for those interested in trying it out.
AI-powered summary of customer reviews
Verified purchaser
AiTable cancellation of purchased Appsumo Tier2 LTD ?
I purchased Tier2 and have started entering data into Aitable.ai for some time. The service seems to be interesting. However, for a few days now I see in the user panel that instead of the Appsumo LTD version I have the free version with limitations. Support via the dedicated help form is not responding at this time. I don't know what to make of this. At this point I give 3 tacos for the lack of support response. I am waiting for my Appsumo LTD plan to be reinstated.
Lindsay_AITable.ai
Mar 5, 2025Hi there,
We're sorry for any inconvenience this may have caused. To better assist you, please kindly send the relevant purchase proof of your AppSumo license to our email at support@apitable.com. Once we receive your proof of purchase, we will verify it as soon as possible and provide further assistance. Thank you for your understanding and cooperation!
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Verified purchaser
Really liking this
First of all, it just "feels" really cool to use. It looks great, and it's fast.
It's also powerful, flexible, and integrates with a lot of apps.
Improvements lately, like the new Email Management system which enables us to send newsletters to accounts easily, have been really good.
The only thing I'm missing so far is something like a team chat, or a channel per workspace so that teams can quickly communicate about more general stuff. If they add this, IMO they have a clear winner.
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Verified purchaser
Promising Start, But Misses the Mark on Flexibility and User Empowerment
As a long-time Airtable user and an enthusiast for AI-enhanced workflows, I was thrilled to discover AITable. The concept of combining the versatility of a table-based database with AI features sounded like the perfect solution, especially for users like me who rely heavily on custom automation and data manipulation. However, after diving into the software, I’m left feeling like it hasn’t quite lived up to its potential—yet.
While AITable has a lot of promise, it seems to miss the point of its name: empowering users with AI-driven capabilities. The biggest disappointment for me is their decision to restrict AI functionality to their in-house implementation. Unlike Airtable, which has always been somewhat rigid about how it integrates new features, I had high hopes that AITable would break the mold and offer true flexibility. Specifically, I hoped for the ability to use my own API keys and models, enabling advanced use cases like filling fields dynamically with AI formulas and customizing workflows at a granular level.
Unfortunately, this is not on their roadmap, as confirmed by their team. The refusal to allow users to bring their own AI keys (BYOAK) or choose their preferred models feels like a step backward. It places unnecessary limitations on what could be a game-changing platform for power users and innovators. Instead of focusing on flexibility, AITable appears to be taking a similar approach to Airtable by gating the AI functionality within their ecosystem.
This lack of openness is disappointing. I invested in AITable hoping it would someday cater to advanced workflows, but their current direction seems to mirror the frustrating limitations of other platforms. While the software has potential and could be a great tool for more basic use cases, it’s not the solution for those who want true AI integration without being locked into proprietary systems.
I’ll continue to watch their development, but for now, it feels like a missed opportunity to truly redefine what AI-enhanced tables could be.
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Verified purchaser
Cool Product Bad customer support
They struggled to help with a basic access requests. I would say if you don't expect to need any support this is a good product.
Gary_Bika
Oct 28, 2024Hi MarkD, I apologize for any inconvenience caused. We typically respond to inquiries within 24 hours. It’s possible that your email didn’t reach us correctly or may have ended up in the spam folder. Could you please let us know the subject of your email or resend it to support@aitable.ai with your AppSumo name, "MarkD," in the subject line? We’ll make sure to get back to you as soon as possible.
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Verified purchaser
Downtime with no support message, can't compete with big guys
I was excited at first, as it's a great alternative to Airtable, but the more time passes, the more it feels like the team is understaffed.
There is still no N8N integration.
We are currently in the 5th hour of a downtime and no team member have posted a message about it. We are left in the unknown as to why there is downtime, who is working on it, are they even aware?
If they want to become a real alternative to Airtable, they need to work on their reliability and team support.
Gary_Bika
Aug 7, 2024Hi Clement, sorry for the inconvenience. Due to an issue with Google's CDN, we experienced some downtime, and we sincerely apologize for this. We addressed the problem immediately after it occurred and had it resolved approximately 5 hours before your comment. We also responded to all the received messages. If you sent a message to our support email or used the feedback form, we should have...
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