AITable.ai

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Member since: Jan 2021Deals bought: 222
1 stars
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Posted: Aug 7, 2024

Downtime with no support message, can't compete with big guys

I was excited at first, as it's a great alternative to Airtable, but the more time passes, the more it feels like the team is understaffed.
There is still no N8N integration.
We are currently in the 5th hour of a downtime and no team member have posted a message about it. We are left in the unknown as to why there is downtime, who is working on it, are they even aware?
If they want to become a real alternative to Airtable, they need to work on their reliability and team support.

Founder Team
Gary_AITable

Gary_AITable

Aug 7, 2024

Hi Clement, sorry for the inconvenience. Due to an issue with Google's CDN, we experienced some downtime, and we sincerely apologize for this. We addressed the problem immediately after it occurred and had it resolved approximately 5 hours before your comment. We also responded to all the received messages. If you sent a message to our support email or used the feedback form, we should have replied as soon as the issue was resolved.

Regarding N8N, we apologize for the delay. We have integrated more than five other connections, which require maintenance, so we haven't prioritized N8N yet. It is currently in our backlog, but its priority is low because there have been very few requests for N8N so far. We hope you can understand.

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