akounto Questions

Showing 1 - 20 of 191 questions

Q: Is there a way to edit or correct "journal transactions" ?

While I figure your system out, I have had to make manual journal transactions wiith some mistakes - I cannot seem to delete these journal entries.

ssedasApr 14, 2024
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Q: I cannot seem to find a simple "Pay" button on "Bills" or "Invoices" - I would like payments to be associated to the bills and invoices.

The only workaround I have found is to go to transactions and apply payment to the customer or vendor. However it applies the payment in random unidentified way and NOT to the given invoice or bill.

Is there a way to pay a particular bill or invoice ?

ssedasApr 14, 2024
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Q: Why can I not connect any bank here?

The main purpose of this software and I can not do it. You support does not answer. I think I will be getting a rufund. Not a very responsive company.

s_mockoMar 24, 2023
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Founder Team
Jyoti_akounto

Jyoti_akounto

May 15, 2024

A: Hi,

Apologies for the delayed response.
Please help us with the Bank name and for which country, you are trying to connect by writing us at support@akounto.com. We will get this resolved on priority.

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Q: Hi there , Is there a way for me to upgrade from Tier 2 toTier 3 ?

I've also sent an email to support@akounto.com. Thanks !

nprakPLUSFeb 11, 2023
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Founder Team
Jyoti_akounto

Jyoti_akounto

May 14, 2024

A: Hi,

The lifetime deal is over on appsmo. You can upgrade your plan from our website. www.akounto.com

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Q: I thought you would stay for appsumo plus.

What happened?

HummingbirdFeb 11, 2023
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