Amwork Questions

Log in to ask a question
Showing 1 - 20 of 186 questions

Q: When will images be available for emails?

I do not see a way to configure an email to a new lead using an image, say .png or .jpg out of the automation sequences. Maybe I am missing something in the email module of the pipelines?

details8Jan 30, 2025
See detail
Share
Helpful?

Q: Export of data possible?

I have seen that there is a way to import data into Amwork.

Is there also a possibility to export all data into a csv?

savvista01PLUSJan 10, 2025
See detail
Share
Helpful?

Q: questions about amwork

does amwork integrate with quickbooks to get leads automatically?
i am in the home services industry, can amwork replace tools like zoho fsm/housecallpro/service titan etc? i've been using high level for ~1 year and while it works, the customer support is abysmal....

admin4033rPLUSSep 17, 2024
See detail
Founder Team
Oliver_Amwork

Oliver_Amwork

Sep 19, 2024

A: Hi, there is no integration with QuickBooks yet. It’s on the roadmap, but we do have an API, so you can integrate it yourself if you have a developer. For support, you can contact us via the chat on the website or by email at support@amwork.com.

Share
Helpful?

Q: 🗺️Public Roadmap / 🗨️Feedback

I miss the ability to:
â—ľSimple Feedback reporting
â—ľPublic Roadmap - we don't know what you're working on now
â—ľChangelog
🤔
Usually there are tools for this like Canny.io or ProductLift (Also available here: https://appsumo.com/products/productlift/ )

Jack.SPLUSOct 25, 2024
See detail
Founder Team
Oliver_Amwork

Oliver_Amwork

Nov 8, 2024

A: Thank you for the recommendations; these are definitely useful features. We’ll certainly be implementing them!

Share
Helpful?

Q: Are automations included in the all-in-one platform?

When I purchased this product automations were included in the platform but were not yet functional. I just saw that you want to charge $1 per month to access this feature. Shouldn't this be honored and included in the deal that was purchased?

ovieNov 7, 2024
See detail
Founder Team
Oliver_Amwork

Oliver_Amwork

Nov 8, 2024

A: Hi! Automation is included in all tiers and has always been available and functional. To set up automation, go to the pipeline, click on "Settings" in the upper right corner, then select "Board Settings." This will open the automation setup interface.

We’ve also launched a marketplace where we’ll feature new services, both our own and those from third-party developers. Currently, there’s a new service available: a BPMN 2.0 process visualization editor with automation capabilities. Please note that this service, along with everything else in the marketplace, is not included in any subscription plans—it’s an additional marketplace where users can purchase extras like telephony, Twilio, and much more.

Share
Helpful?

Q: Will this project still be developed and is aliveâť“

I don't see your activity:
1) In the comments on Appsumo
2) There's been no blog post for over a year
https://amwork.com/blog
3) Similarly on YouTube, X(Twitter), Medium...
4) You don't answer questions on LinkedIn.
🤔
What's going onâť“

Jack.SPLUSNov 7, 2024
See detail
Founder Team
Oliver_Amwork

Oliver_Amwork

Nov 8, 2024

A: Hi Jack! Yes, we’re definitely working. We've added several dozen new features over the past month. Next week, we’ll be introducing in-app notifications to keep users informed about all the new features as they’re added. Since the promotion here has ended, I don’t check in as often. But feel free to reach out to our support team at support@amwork.com if you have any questions. Thanks for keeping an eye on us!

Share
Helpful?

Q: 🤖Does this work with AI?

Can I connect my own OpenAI API keyâť“

Jack.SPLUSSep 11, 2024
See detail
Founder Team
Oliver_Amwork

Oliver_Amwork

Sep 12, 2024

A: It is possible to connect via the API, but it won’t provide any tangible benefits :) The AI integration functionality is still in the R&D stage.

Share
Helpful?

Q: Noticed issues, problems and comments

Security:
â—ľMissng of 2FA/U2F - two-step authentication via Authenticator or/and Hardware (e.g. Yubikey)
â—ľYou can change my email address for the user very quickly (you don't even have to confirm this fact via email). This could be a potential threat and easy account takeover.
â—ľIt would be nice to have the option of SSO login (Google, Microsoft, Apple)

Jack.SPLUSOct 25, 2024
See detail
Share
Helpful?

Q: What stops me from investing in Amworkâť“

â—ľAll in One - but Very low storage limit of 5 GB/User for Sumolings.
🤔
By current standards, this is very little. It is even much less than you get in free plans, e.g. Gmail or Dropbox)
.
This is a strong limitation I have noticed in relation to the version of the plan from your price list.
What other limitations does this offer have in relation to the All in One version on https://amwork.com/pricing ?
In your price list on the website for the All in One plan, the user receives 1 TB / User
🤔

Jack.SPLUSSep 27, 2024
See detail
Founder Team
Oliver_Amwork

Oliver_Amwork

Sep 30, 2024

A: Thank you for your feedback! I can offer you a gift of 1 TB of storage for Tier 5.

Share
Helpful?

Q: I Had It In My Bag!!

But I got distracted and it was 27 minutes over the time. Will you be back? Damn I really wanted that.

JasonZornPLUSOct 7, 2024
See detail
Founder Team
Oliver_Amwork

Oliver_Amwork

Oct 7, 2024

A: Hi, sorry to hear that you missed the chance to purchase Amwork. If there are enough requests for a comeback and AppSumo takes notice, I think we might return :)

Share
Helpful?

Q: Are you planning on including client portal in the software?

As an event planner, having a portal is crucial for effective communication and collaboration with clients on their projects.

jillian96Oct 6, 2024
See detail
Founder Team
Oliver_Amwork

Oliver_Amwork

Oct 7, 2024

A: Hi, yes, we are planning to add guest access to the platform. You can send your requests and suggestions to support@amwork.com, and we will take them into consideration.

Share
Helpful?

Q: Czech language

Hello,

After some time quite interesting deal. Can you please add Czech language? If so I will buy tier 5 and recommend it to a few friends. Thank you in advance.

jan402PLUSOct 4, 2024
See detail
Founder Team
Oliver_Amwork

Oliver_Amwork

Oct 6, 2024

A: Hi, we can add any language within 3 months. We are planning to implement functionality that will allow us to manage and add multiple languages easily.

Share
Helpful?

Q: Duplicate Records

Is there a feature that will prevent any duplicate records from being created, like for example an existing email address is already added a customer, and then that same email address was used when let's say the same person signed up again using one of my forms? In my current CRM Bigin, I have to upgrade for this and it's not straight forward either. Hope you can answer this thanks!

jmglobioOct 6, 2024
See detail
Founder Team
Oliver_Amwork

Oliver_Amwork

Oct 6, 2024

A: Hi, yes, you can. In the general settings (left menu, bottom icon), there is an option for managing duplicates. You just need to enable it.

Share
Helpful?

Q: Can I add contacts without an email address?

I have frequent conversations in Facebook messenger, can I add contact without an email address?

nicole555Oct 4, 2024
See detail
Founder Team
Oliver_Amwork

Oliver_Amwork

Oct 6, 2024

A: Hi, you can create a contact or deal from a Facebook message only when the user initiates the conversation by messaging you first on Facebook Messenger. These are Meta’s integration rules.

Share
Helpful?

Q: 1TB Tier 5

I see an offer to a gift of 1TB for tier 5. I'd be happy to go to tier 5 for 1TB, how do we claim this?

MimletPLUSOct 5, 2024
See detail
Founder Team
Oliver_Amwork

Oliver_Amwork

Oct 6, 2024

A: Please send your account details (name.amwork.com) to support@amwork.com

Share
Helpful?

Q: hi,integration with Albato Do you have?

JasonGCIPLUSOct 6, 2024
See detail
Share
Helpful?

Q: CNAME and Time Tracking?

Description shows CNAME as a feature, also says "Track time spent on tasks directly in the platform for accurate productivity data"... however I see a comment from the owner that this is a planned add on?
I bought tier 5 but from inside the software there is no way to track time or update CNAME, is this correct? If so, why does it say you have this feature?

MimletPLUSOct 5, 2024
See detail
Share
Helpful?

Q: ✍️e-signatures

Could you collaborate with Notch for digital signaturesâť“
They are also now available on Appsumo:
https://appsumo.com/products/notch/

Jack.SPLUSOct 4, 2024
See detail
Share
Helpful?

Q: HoneyBook Alternative

I have purchased this app, as in need of a CRM that provides the following, does your app do this?

1. A way to capture Contact information, via a website and/or Wordpress.com's subscribe feature
2. Ability to email Contacts (group emailings) via manual email configuration (smtp)
3. Email Templates with drag and drop customization
4. Payment integrations such as Square

I am reaching out here because your support requires WhatsApp and there is no other way to contact anyone...bit frustrating.

details8Edited Oct 3, 2024
See detail
Founder Team
Oliver_Amwork

Oliver_Amwork

Oct 4, 2024

A: Hi, thanks for your questions. In addition to WhatsApp support, we also have email support at support@amwork.com.

1. Yes, you can collect contacts from your website using our forms, which you can customize in the builder (left menu, top icon).
2. Yes, you can integrate your email via SMTP and send emails both manually and through automation.
3. Email templates are on our roadmap and are planned to be implemented within the next 2 months.
4. Integration with payment services is in development. Alternatively, you can implement it yourself via API.

Share
Helpful?

Q: Will you guys be back to Appsumo?

I was looking to buy Tier 2 for my business. Just missed the deadline time for purchasing for normal users. Will you guys be back in the future? I don't have Plus membership so I cannot avail the offer currently.

GrvOct 4, 2024
See detail
Founder Team
Oliver_Amwork

Oliver_Amwork

Oct 4, 2024

A: Hi, thanks for the question! This is something to ask AppSumo, as they manage our listing here :)

Share
Helpful?