Ok not sure why this tool is not getting more reviews, I really like the fact that it covers all my need; elegant chatbot widget, docs inside chat widget, and knowledge base... well and a blog..
but few things I notice and I hope they get improved (I still think its worth 5 tacos, assuming these can be easily improved)..
- the AI Chatbot is reletavely slow in comparison to other tools. I think also the backend queries are also slower (like when reloading, adding articles, etc).. but hope this can be optimized...
- the knoweldge base is great but hope in the future, we get feedback, dark mode, ..etc)

With the above in mind my guts tell me this will be a good tool, and so i got the Tier 3, and hope my guts will be correct ...good thing my guts get to be correct alot of the time :)
Good luck guys!