I have found that uploading learning material, in this case from .docx, works for a time and then doesn't. For example, if I upload information, that information will be referenced in answers initially but eventually it will no longer be used. If I upload the same document again, again the bot will use the info. Is there any way to verify that the learning has and continues to have the documents it was given for learning?
While this is possible, websites also contain lots of other data that will not be helpful to the AI like footers etc.
If you have a lot of data, the best way to do this would be to have a sheet document, that way your AI can be much more accurate in trying to figure out which product you're talking about!
hi. i tried to add Woocommerce and it will not scan the website and wont know anything about the products of the store (although the URL of the website was added to the knowledge)
so can this be used at all on Woo (or shopify) besides general customer service bot? how can we make sure it knows to scan the relevant product pages and actually answer relevant product questions?
Q: Way to verify uploaded learning material
I have found that uploading learning material, in this case from .docx, works for a time and then doesn't. For example, if I upload information, that information will be referenced in answers initially but eventually it will no longer be used. If I upload the same document again, again the bot will use the info. Is there any way to verify that the learning has and continues to have the documents it was given for learning?
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Q: Is the chatbot icon that appears on the page changeable?
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Q: Is it possible to pull data from a large website?
Can i pull data from a website like below, which has 1000's of data of spareparts and equipments?
https://www.mcmaster.com/
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Edited Apr 24, 2025A: Hi there, thank you for the question!
While this is possible, websites also contain lots of other data that will not be helpful to the AI like footers etc.
If you have a lot of data, the best way to do this would be to have a sheet document, that way your AI can be much more accurate in trying to figure out which product you're talking about!
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Q: Do you intend to fix the API?
I am very interested in purchasing the tool, but a big problem I encountered was the impossibility of using the application's API (chat)!
I really wanted this, because I want to use the system with other integrations (n8n is an example). If you have an answer about this, I will be happy!
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Q: 1. online store?
hi. i tried to add Woocommerce and it will not scan the website and wont know anything about the products of the store (although the URL of the website was added to the knowledge)
so can this be used at all on Woo (or shopify) besides general customer service bot? how can we make sure it knows to scan the relevant product pages and actually answer relevant product questions?
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