We are actively working on addressing all your requests. From what I’ve observed, you’ve sent over 150 messages to our support team, all of which have been answered promptly.
We’re always happy to help and prioritize your needs, even though our support time is scheduled for all of our customers.
However, if you truly feel that our platform doesn’t meet your needs, please consider...
Hi Fatos!, please is your company overwhelmed, maybe you need more hands, why does it take so long to respond to mails? Nevrie is human and may not be able to respond to all messages, I have sent about 7 messages and none has been responded to. Your company prides itself with customer support, but i think is gradually loosing it, please do something. I believe in this company, i don't want to see it fail. Happy New Year.
I apologize for the slow response. It is likely a combination of holidays + weekend. I have put a note on our support software so that your ticket is prioritized tomorrow first thing!
Alright thanks a lot, check for the email creationmustgrow@gmail.com that is the mail i am using to send you mail. Please i beg you, it is very urgent. Thanks
Q: Do you have plans to integrate voice agents into your project? I believe this could be a great differentiator.
I just found out Plan Creator is now available for my Answerly Tier 5 plan. Thank you so much!
Can you pls advise how can we implement Plan Creator on the “Front End”?
Plan creator is currently enabled for setup on the admin side, so that we can setup the plans and then assign different client accounts to the different plans.
Are we able to implement the Plan Creator Feature on a Landing Page, so that a new user/client can select the plan they want to purchase, get directed to payment and then after filling up their details, their account will be auto setup on the admin side, is this currently possible? As an agency, we usually have to manually administer payment for a client and then manually setup the account for them.
If Plan Creator’s Plan Selection can be displayed on a landing page separately, that be best!
While we primarily focus on customer support, we’re considering expanding our AI tools for lead generation as well. Although we haven’t received many requests for this yet, we'd be happy to prioritize it based on demand.
Feel free to let us know here or via email if you're interested.
Hi Fatos, I’m definitely keen to have Lead Generation integrated with Answerly Chatbots! Can you have this prioritized and keep me posted plsss?
Also, I know you guys have FacePop (also a lead gen tool) which is no longer sold on AS.
Perhaps you can email me a discount code (one time lifetime purchase) me to purchase Facepop, as I understand Facepop can be integrated with Answerly too? Thanks!
Q: Am frustrated
Am drained, i just pray i don't faint. I have spent a lot on this app. God help me, let me not loose it. Issues up issues.
Fatos_Answerly
Jan 15, 2025A: Hi Flexme,
We are actively working on addressing all your requests. From what I’ve observed, you’ve sent over 150 messages to our support team, all of which have been answered promptly.
We’re always happy to help and prioritize your needs, even though our support time is scheduled for all of our customers.
However, if you truly feel that our platform doesn’t meet your needs, please consider...
Share Answerly
Q: Why does it take so long to respond to emails
Hi Fatos!, please is your company overwhelmed, maybe you need more hands, why does it take so long to respond to mails? Nevrie is human and may not be able to respond to all messages, I have sent about 7 messages and none has been responded to. Your company prides itself with customer support, but i think is gradually loosing it, please do something. I believe in this company, i don't want to see it fail. Happy New Year.
Fatos_Answerly
Jan 5, 2025A: Hi Flex, happy new year to you as well!
I apologize for the slow response. It is likely a combination of holidays + weekend. I have put a note on our support software so that your ticket is prioritized tomorrow first thing!
Cheers
Share Answerly
Alright thanks a lot, check for the email creationmustgrow@gmail.com that is the mail i am using to send you mail. Please i beg you, it is very urgent. Thanks
Q: Do you have plans to integrate voice agents into your project? I believe this could be a great differentiator.
Share Answerly
Q: Plan Creator
Hi Fatos,
I just found out Plan Creator is now available for my Answerly Tier 5 plan. Thank you so much!
Can you pls advise how can we implement Plan Creator on the “Front End”?
Plan creator is currently enabled for setup on the admin side, so that we can setup the plans and then assign different client accounts to the different plans.
Are we able to implement the Plan Creator Feature on a Landing Page, so that a new user/client can select the plan they want to purchase, get directed to payment and then after filling up their details, their account will be auto setup on the admin side, is this currently possible?
As an agency, we usually have to manually administer payment for a client and then manually setup the account for them.
If Plan Creator’s Plan Selection can be displayed on a landing page separately, that be best!
Thanks!
Share Answerly
Yes agree. Embeddable pricing plan widget is the best.
Q: Lead Generation
Hi Fatos,
I am your existing customer. May I know if you guys will be looking to create a Lead Generation Feature for your Chatbots soon?
Meaning using chatbot to do Lead Generation?
Thanks
Fatos_Answerly
Sep 29, 2024A: Hi clanker, thank you for reaching out!
While we primarily focus on customer support, we’re considering expanding our AI tools for lead generation as well. Although we haven’t received many requests for this yet, we'd be happy to prioritize it based on demand.
Feel free to let us know here or via email if you're interested.
Share Answerly
Hi Fatos, I’m definitely keen to have Lead Generation integrated with Answerly Chatbots! Can you have this prioritized and keep me posted plsss?
Also, I know you guys have FacePop (also a lead gen tool) which is no longer sold on AS.
Perhaps you can email me a discount code (one time lifetime purchase) me to purchase Facepop, as I understand Facepop can be integrated with Answerly too? Thanks!