I managed to adjust the Agent image. You have to create and associate it.\u000a\u000aI followed the procedure, but it\u0027s not pulling from the knowledge base.\u000a\u000aSee: https://answerly.chat/96b55b18\u002Dd398\u002D4419\u002D95e6\u002Da8691d549b66\u000a\u000aError message: https://a.cl.ly/nOuxxzLp\u000a\u000aHow to solve this?\u000a\u000aI couldn\u0027t find a way to contact your support without posting my questions here. Where can I request support?

Hello Waldemar, I apologize for the inconvenience. The support e\u002Dmail is hi@answerly.io.

How get support? | Answerly

Waldemar_RamosPLUS

May 20, 2026

Q: How get support?

I managed to adjust the Agent image. You have to create and associate it.

I followed the procedure, but it's not pulling from the knowledge base.

See: https://answerly.chat/96b55b18-d398-4419-95e6-a8691d549b66

Error message: https://a.cl.ly/nOuxxzLp

How to solve this?

I couldn't find a way to contact your support without posting my questions here. Where can I request support?

Founder Team

Fatos_FacePop

May 20, 2026

A: Hello Waldemar, I apologize for the inconvenience. The support e-mail is [email protected].

Helpful?