Founder Team
Andrew_AnyChat
Mar 2, 2026A: Hello.
I recommend watching this video https://youtu.be/c9lOFwEXAkc?si=02CZNWSx3mI7Gg1f to answer most questions about the agency settings and functionality.
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Product detailsRelated questions
- Is agency plan same as Growth Plan or do we need to buy anything extra for Agency Plan?
- Hi, I bought Tier 3 a year ago, and you told me you where going to add monthly credits, is this still actually and if yes, when? Best, Marcus
- I am using anychat and I think it is great. I have 2 agents and I am the Admin. I understand that Agents are able to see all chats. 1 - Is there an option to ONLY allow them to see chats ( threads ) assigned to them? If so, how and where can I set this permission? 2 - Is there a way to autoassign chats ( threads ) based on Tags or Icebreakers on all 3 channels, FB, IG and Live Chat? 3 - Can Icebreakers can have a second message after a few seconds or after a message was sent from customer? I did noticed a +plus sign to add another response under the same prompt. How does this work? 4 - If I connect a Flow to Icebreaker, what would be the right initial step on that Flow? Event Trigger, Bot Command or Ice Breaker? 5 - Bot Driven Chats are located in separated list on Desktop, not visible in Mobile App. Can they be autoassigned?
- Hi dear, I recently learned that OpenAI will be deprecating the Assistants API, and it’s scheduled to be fully removed in August 2026. They’ve recommended migrating to the newer Responses API instead. Do you have a plan or timeline to migrate to the Responses API? Will this change affect any existing features or integrations? I just want to make sure we’re prepared ahead of time and avoid any disruption when the Assistants API is discontinued. Thanks in advance for your help!