can the chat widget be embedded on Google Business Profile. Some mentioned Agency plan in the questions, and the answer was there is not one, separate organisations can work in separate work spaces.
then later another answer was "This functionality is available in the Agency plan only" can you clarify what leve agency is available
Q: Can Comment-to-DM send 1 fixed DM with a link when someone comments a keyword, without AI or extra steps?
Example: someone comments MINICURSUS on an Instagram Reel and gets 1 DM with a link. That's all I need. Also: 1. Does Instagram connect via the official Meta login (Graph API), so no password sharing? 2. Is the keyword match case-insensitive (MINICURSUS, Minicursus, minicursus)? 3. Can the same rule trigger on the keyword in a DM, not only in a comment? 4. How fast is the DM sent after the...
Q: Questions about AI Assistants, API migration and agency workspaces
Hi! We’re evaluating AnyChat for an agency with multiple client workspaces. Your docs refer to OpenAI’s Assistants API, which was sunset on August 26, 2026. Please confirm:
Have file/website-trained assistants migrated to Responses API? Do they work with new OpenAI API projects? Can each workspace use a separate OpenAI key? Can OpenRouter use uploaded files and website URLs, or only OpenAI? Can...
Q: Can each workspace have it's own knowledgebase on it's own CNAME?
On the current $147 Growth LTD, can each independent workspace use its own separate KB custom domain/CNAME, e.g. help.productA.com, help.productB.com, help.serviceA.com, simultaneously?
Or will all workspaces have their dedicated knowledgebase under my main account CNAME like productA.mydomain.com, productB.mydomain.com, serviceA.mydomain.com?
Q: GBP and Agency PLan
can the chat widget be embedded on Google Business Profile.
Some mentioned Agency plan in the questions, and the answer was there is not one, separate organisations can work in separate work spaces.
then later another answer was "This functionality is available in the Agency plan only" can you clarify what leve agency is available
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Q: WhatsApp Business accounts
Which plan would I need allow 3 team members to manager/respond to 5 different WhatsApp Business Accounts?
Are there notifications to alert users to the new messages?
Thanks
Andrew_AnyChat
Sep 18, 2026A: Hello.
You need Advanced plan to connect 5 WhatsApp numbers and add 5 team members.
Agents will receive push notifications to our app.
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Thanks!
If I start at "advanced" can I upgrade to "growth" after testing?
Q: Can Comment-to-DM send 1 fixed DM with a link when someone comments a keyword, without AI or extra steps?
Example: someone comments MINICURSUS on an Instagram Reel and gets 1 DM with a link. That's all I need. Also:
1. Does Instagram connect via the official Meta login (Graph API), so no password sharing?
2. Is the keyword match case-insensitive (MINICURSUS, Minicursus, minicursus)?
3. Can the same rule trigger on the keyword in a DM, not only in a comment?
4. How fast is the DM sent after the...
Share AnyChat
Q: Questions about AI Assistants, API migration and agency workspaces
Hi! We’re evaluating AnyChat for an agency with multiple client workspaces. Your docs refer to OpenAI’s Assistants API, which was sunset on August 26, 2026. Please confirm:
Have file/website-trained assistants migrated to Responses API?
Do they work with new OpenAI API projects?
Can each workspace use a separate OpenAI key?
Can OpenRouter use uploaded files and website URLs, or only OpenAI?
Can...
Share AnyChat
Q: Can each workspace have it's own knowledgebase on it's own CNAME?
On the current $147 Growth LTD, can each independent workspace use its own separate KB custom domain/CNAME, e.g. help.productA.com, help.productB.com, help.serviceA.com, simultaneously?
Or will all workspaces have their dedicated knowledgebase under my main account CNAME like productA.mydomain.com, productB.mydomain.com, serviceA.mydomain.com?
Share AnyChat