Q: For customers who want to upgrade their plan
To upgrade to the Unlimited Agency plan, the required number of codes depends on your current plan:
- If your current plan is Multisite, you need 2 additional codes.
- If your current plan is Basic Agency, you need 1 additional code.
Please note that if, after the upgrade, you don't see the correct plan listed (you can verify this at https://anychat.one/app/account/billing), it may be due to mixed code series. Initially, to get the Unlimited Agency plan, you needed 6 codes at $9 each. Now, each code costs $49, and you only need 3 codes for the same plan. If you have mixed codes from different series, the plan may not apply correctly. In such cases, please contact us through https://anychat.one, and we will manually upgrade your plan.