This was previously answered by Andrew Maruschenko who said you have complete control over the platform on the Unlimited Agency (whitelabel) plan — you can disable specific sections or limit features so clients only see what you want (for example, just live chat). He also noted that Pro+ allows up to 5 agents and includes chat flows, you can assign any plan to your clients, create templates for them, and design your own plans to offer; however, you will not be able to view your clients’ chats or other data (contacts, tasks, tickets). You can find that answer here: https://appsumo.com/products/anychat/questions/questions-about-pro-features-and-sub-ac-1264530/