Q: Please increase the price of product!
This one needs to go on appsumo select with 10x price increase. It has a lot of value than many other appsumo select deals. you should consider it asap. At this price though, it raises a big question about sustainability
Andrew_AnyChat
Jan 7, 2025A: We are planning to raise prices after January 15th.
Jack.SPLUS
Verified purchaser
😀
I've been thinking the same for a long time.
🤔
But I understand that maybe there's a strategy to get a lot of good reviews and opinions.
deethecarladyThe drawback too is lack of support. The live chat on their site is never available. Getting responses from support email seems non existent. That makes me wonder if the product will just vanish after gaining investors. 🤔
Hello.
Sorry, we have a lot of support requests these days. We are available in live chat from 7:00 to 18:00 (UTC) Mon to Fri.
You can also use other channels to contact us (like WhatsApp or Telegram). You can find other contact channels on our website https://anychat.one
SousenVerified purchaser
Yes, I have been waiting for a long time to receive help on how to use the tool.
So far everything has been "trial and error" but I can't use it if I don't know how to do what I need. He has only answered me "how can I help you" and "yes, it can be done" and that's it.
The price is not the problem as you say, it is the customer service and lack of documentation.
Hello.
We apologize for the high volume of support requests at the moment. Our live chat is available Monday to Friday from 7:00 to 18:00 (UTC). Please reach out to us again at https://anychat.one, and we'll be happy to assist you.
hiroyoshiPLUSVerified purchaser
Hi Andrew, I worry about lack of support too, and also have a question about reply to the questions in AppSumo. What is the difference between questions you replied and questions you didn't?
Sorry for that. We've been receiving a lot of support recently. Also, the comments aren't well organized on the AppSumo dashboard, making it difficult to identify which ones are new and need a response. That's why I recommend using our live chat or other channel on our website to contact us.
Jack.SPLUSVerified purchaser
And yet 😀
Whoever can, let him buy at a lower price❗
Yes the live chat works much better. I didn't know the dashboard for appsumo wasn't as helpful for the sellers. But my questions were answered during their business hours on the live chat. So I'll be purchasing before price increase.
digitisPLUSVerified purchaser
In which world do buyers ask for the price to be increased? Something seems off.
It looks like only the buyers are requesting a price increase. 😉
Jack.SPLUSVerified purchaser
We want more expensive❗
🤔
That's what those who have already bought say.
HiHiPLUSVerified purchaser
This is a way of appreciation as the tool is too good for the price and he has been pushing updates for last 2 years since I have got it. I am gonna buy another set of Tier 3, just to support him and show my appreciation. Hope he keeps bringing the updates. Thanks Andrew.
Jack.SPLUSVerified purchaser
And the price is rising 😀