Support & Training

Question

Hi,\u000a\u000aI have sent some emails to anychat.one@gmail for support, but no replies of late.\u000a\u000aIs there going to be ongoing support for LTD holders?\u000a\u000aAlso \u002D I would love to see more training videos on the platform \u002D it is quite detailed, which leads me to ask questions of support because the answer alludes me. \u000a\u000aWill there be any other training provided in the future and will you be switching to a ticket management system instead of using gmail?\u000a\u000aI look forward to feedback \u002D and thank you for everything you do with this amazing platform.\u000a\u000aRegards

Andrew_AnyChat · Answer

Hello.\u000aTo get quicker responses, please get in touch with us through live chat, WhatsApp, or Telegram.

MyFutureBusiness · Answer

Hi Andrew, I was initially told to use your email, so I did...will try those channels from now on...to reduce frustration, which one of those channels is actually for ticket management?

MyFutureBusiness · Answer

just sent you a help request using anychat email form \u002D please reply as this stripe integration is painful...thanks!...

MyFutureBusiness · Answer

@Andrew_AnyChat \u002D hi, I have sent a few tickets through, and no replies...is there a problem with how I am submitting the support requests or are things crazy with the launch? I hope to receive an answer to my question regarding the ticketing system is not registering anything regardless of where or how the ticket is being registered. Look forward to your feedback \u002D thanks!

UniversalDesignz · Answer

Hi Fellow Member,  \u000a\u000aI’ve been using this service since 2023, and it has come a long way. So far, I haven’t had any issues contacting them. From my experience, using the live chat is definitely effective\u002Dsomeone will always get back to you.

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