adam48shawadam48shaw
adam48shawPLUS
Nov 2, 2026

Q: what are the following

Can you explain what the following mean please and trying to figure out what tier i need:

Inbox integrations
1
AI assistants
3
Chat flows
3
Widgets
1
Custom fields
3
Workspaces
1
Agents included
3

Founder Team
Andrew_AnyChat

Andrew_AnyChat

Nov 2, 2026

A: Inbox integrations: You can connect one account for each integration (1 Facebook, 1 Instagram, 1 WhatsApp, etc.).

AI assistants can handle incoming chats. You can create up to 3 AI assistants.

Chatflows are chatbots that you can connect to your channels (Facebook, Instagram, WhatsApp, LiveChat, etc.).

You can store additional customer information in custom fields.

Workspaces: Workspaces encapsulate all data, such as inbox integrations, contacts, tickets, and settings.

Agents: Human agents (teammates) can log in to the dashboard to manage incoming messages, tickets, contacts, etc.

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