Q: Hi.

I've been sending you messages to sync my account to the current Tier 2 limits. Your campaign is ending and I still haven't gotten a response. Rashmi responded last June 1st and I responded immediately but never got a reply after many follow-ups. It's been more than a month. Can you please reply?!??!

BerdleyPLUSJul 10, 2023
Founder Team
Rashmi_AtomChat

Rashmi_AtomChat

May 14, 2024

A: Hi Berdley,

Can you please help me with your email address so I can check this immediately?

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Posted: Jul 11, 2023

Thanks Rashmi. I can't give out my email address here but I'll send you an email now at your support email address (support @ atomchat . com) with the subject, "Rashmi's Gonna Fix It. Yey!"

Founder
Posted: Jul 12, 2023

That sounds good! I checked our inbox, but I don't see your email yet :( support@atomchat.com is the correct email. Can you also please resend the email to rashmi.mathur@atomchat.com?

Posted: Jul 12, 2023

Thanks Rashmi. I've forwarded the same email with that subject I told you about.

The email that I used 'g****e@x*****v.li'. It was sent at exactly 9:15pm, UTC+8.
Hope you receive it this time.

Thanks again!

Posted: Jul 12, 2023

Hi Rashmi. I haven't gotten a reply from you. Were you able to receive my email?

Founder
Posted: Jul 13, 2023

Unfortunately, your email landed in the spam folder, sorry for the trouble :(

Got it now and we can continue with our conversation there!

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