Q: I purchased a tier 3 plan specifically to be able to build off of the premium chat functionality with myCred.

I tried reaching out to your email support but never received a response.

Is there any way to enable pay-per-minute for text chat? Under the myCred integration settings menu, there's an option to set a credits-per-minute for audio and video chat but only pay-per-message for text chat. Is it possible to enable this? It's critical to our current project.

impshJul 15, 2023
Founder Team
Rashmi_AtomChat

Rashmi_AtomChat

May 15, 2024

A: Hi Sumo-ling!

Credits for text messages can be assigned based on the number of messages only and not minutes. That's the feature and it can not be customized.

Also, I am sorry you reached out but did not hear from us. I looked but couldn't locate your email with this query :( can you please resend it to support@atomchat.com?

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