Q: I really think the 10GB limit and one website per subscription is the deal breaker.
Storage allowance should be be larger than 10GB. We do need to retain chat log permanently for legal purpose. Extracting the chat log and delete out the current is not an ideal practice.
The plan should be more flexible on number of website. Paying max tier 4 just to accommodate 1 website, that's limiting for me.

Amit_AtomChat
May 14, 2024A: Hey andy54,
I agree that in certain cases what we are offering may not be ideal and we will take this feedback into our learnings for product development.
Having said that, we have found that 10GB works well for most of our customers and we are considering adding 3rd party storage services for augmenting this limit.
The 1 website per account is there by design, as each chat instance is mapped to 1 website's user base. I understand how it may appear limiting but it is there in place to provide a seamless SSO with the site login.
Hope I was of help :)
Thank you for your reply. Great to know you will consider integration with third party.
About the 1 website even for maxed Tier 4, I believe having SSO has nothing to do with the ability of 1 website. It is actually will help when we have multiple sites. Basically, I want to be able to set up for multiple sites but and having the flexibility to assign number of users to each site. The current plans you have is basically set in stone and there's no flexibility at all.
It will be helpful if you come back with a better offering. You will definitely sell more plans. As for now, this is off my buy list.
BuddyBoss can do the same with unlimited options. The only downfall is they charge for the mobile app and you don't.