Misleading Offering – Many Core Features Locked Behind “Contact Sales”
The product presentation is impressive, but unfortunately, the actual offering is quite misleading.
I purchased the Tier 2 license, expecting the listed features to be included — however, many of them are not.
For example:
The iOS app is advertised as included, but CarPlay doesn’t work, even though it’s highlighted on the homepage.
In-app payments are supposedly part of the plan, but in reality, they rely on a third-party service that charges commissions once you hit a certain threshold.
Push notifications are not included either; you have to contact sales for custom pricing.
The Tier 2 plan looks like a solid mid-tier option on the pricing page, but it’s far more limited than it appears. It feels like the setup is designed to get users to invest time and effort before realizing that a costly upgrade (around $5K/month) is required to access essential functionality — a pattern we’ve unfortunately seen before on AppSumo.
I’m genuinely surprised AppSumo approved this deal in its current form, as it doesn’t seem like an early-stage product, but rather a cleverly packaged upsell funnel. Proceed with caution.
Anders_AudioRista
Oct 24, 2025Hi hi8732,
Thank you for taking the time to share such detailed feedback — we genuinely appreciate it.
I completely understand your frustration, and I want to clarify a few points so there’s no confusion for other Sumo-lings reading this.
Our website highlights the full range of features available across all plans. Tier 2 and Tier 3 on AppSumo are part of the Lite Plan, which includes all features listed under that plan. It’s correct that CarPlay is only available in the Business Plan. For a full overview of the included features in Tier 1 (Demo) and Tier 2 & 3 (Lite), please visit: https://www.audiorista.com/pricing We’re working closely with AppSumo to create a clearer overview of what can be expected from each tier.
We don’t expect Sumo-lings to outgrow their solution and move directly into the Enterprise Plan you’re referring to. That plan is typically used by larger enterprises with $10M+ in annual turnover.
The AppSumo Lite tiers were designed as a low-risk starting point: a predictable, one-time cost, no revenue share with AudioRista, and a clear path to launch on both app stores.
Kind regards, Anders