4.8
Taco ratings
Backona AI has received positive feedback for its quick and accurate insights, responsive customer support, and user-friendly interface. However, some users have experienced occasional chat instability and have expressed a desire for additional features. Overall, Backona AI is a solid choice for those seeking AI-powered Google Analytics 4 and Search Console data analysis. With a 5.0 overall rating and a 60-day money-back guarantee, it's definitely worth considering.
AI-powered summary of customer reviews
Verified purchaser
Perfect !
This tool is great for talking with your Google Analytics data, which makes it very practical for anyone who wants to know their stats. Small suggestion: when you have several sites, it's restrictive to connect to a different email address; you should have a drop-down menu to choose the site you want to query.
Piotr_Backona
Feb 26, 2026Thanks for the awesome review! We’re so glad you’re enjoying the tool.
We’ll definitely look into your proposal to to better manage different email address within our tool.
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Verified purchaser
Very Basic and Unsuitable for Serious Work
I like the idea of this product and genuinely hope they continue to develop it. However, it simply isn't business ready at this time. The AI is very basic and has problems with any kinds of insights, comparisons and trends. The graphics it can create are inadequate for detailed analysis and are very, very basic. The graphics are not something I would want to include in a client presentation. I took a refund, but I hope the company will continue development!
Bottom Line: I love the idea, but the execution feels like an "alpha" product.
David_Backona
Mar 2, 2026This is very valuable feedback, thank you. We have made quite a few improvements since you shared your thoughts, as we really took your comments and other feedback on board. We would truly appreciate it if you could give it another try and let us know what you think. It would mean a lot to us.
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Verified purchaser
Effective Tool for Marketing Insights
Conversational insights on your GA data is cool.
David_Backona
Jul 20, 2025Hey.
Thank you for being our customer and for your feedback.
The Google Ads connector will be available in less than two weeks from now, so more insights are coming. :)
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Verified purchaser
Top! Unbelievable! One of a kind!
If you are into analytics and technical digital marketing you need this now. If you are not, but you create websites or have a website you need it too.
Not only do I "talk" to Bakona in a simple way, I get what i ask for and even more. And i get to learn analytics even better and faster. My product of the year.
David_Backona
Jul 7, 2025Wow, thank you so much for your feedback! I was already feeling quite motivated today to keep making progress, but after reading your comment and sharing it with the team, I’m honestly over the moon.
Hearing this from someone with real experience in trying out new software honestly means a lot to us, especially knowing you've picked up so many deals before.
Thanks again for being our customer...
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Verified purchaser
Buy it - Test it - LOVE it - KEEP IT!
I never thought I’d say this, but thanks to Backona AI, I enjoy reviewing my analytics!
The experience is seamless: instead of getting bogged down by endless dashboards, I simply type my question and receive real answers quickly.
Want to see performance over a date range? Done. Need a quick graph to drop into a presentation? It’s only a click away.
The chat-based interface removes friction and makes advanced insights accessible to everyone.
My best example? I have quickly created Buyer Personas backed with Analytics data (with reasons why particular data sets were chosen), and even got information on where exactly I can find that data in Analytics (just to double check the accuracy - confirmed!).
Even more impressive is where Backona AI is headed: direct Google Ads integration, eCommerce connectors, and the ability to save dashboards and export tables are all on the way, according to the official roadmap.
This means your analytics workflow is about to get smarter and even more tailored to your needs.
And let’s talk customer service—Piotrek and Dawid are legends! They respond lightning fast (even during the weekend!) and truly care about making Backona AI work for you.
There’s no better time to jump in, test it out, have some fun, and see for yourself why Backona AI is in a league of its own.
Please do it for yourself and don't miss out!
Piotr_Backona
Edited Jun 26, 2025Thank you for the fantastic review! I'm really glad to hear Backona AI is making analytics easier and more intuitive for you. It’s awesome to see how you're using it to gain real, actionable insights. Dawid and I truly appreciate your support - more great things are coming soon! 🚀
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