Q: Site has been extremely slow lately is this being fixed?
P.s Im in the USA and my internet speed is over 150MB, so not an issue with my internet speed.
Founder Team
Nadya_BannerBoo
Aug 6, 2025
A: Hello Wonka, Thank you for your question. We’re evaluating a move to more powerful servers in the coming months to improve speed and stability for all users.
I saw white label mentioned, but could not find any additional information. How much does it cost, and how does it work?
Founder Team
Nadya_BannerBoo
Aug 5, 2025
A: Hello JD-Sumo,
Thank you for the question.
This feature is structured based on export volume packages (e.g., 100–500 exports/month, 500–1500, etc.).
To better understand your needs and provide the most relevant details and pricing options, we’d be happy to walk you through it. You can schedule a quick demo call with us.
Hello. I'd like to know what the advantage is of BannerBoo over Canva. What can I do with your software that I can't with Canva? I look forward to your response. Thank you.
Founder Team
Nadya_BannerBoo
Aug 5, 2025
A: Hello Sumoling,
Thank you for your question.
Canva is excellent for creating diverse types of visual content, BannerBoo is tailored specifically for creating professional, high-performing banner ads for display advertising and social media campaigns.
Here are a few key benefits of using BannerBoo alongside Canva: — BannerBoo supports formats like HTML5 animated ads and AMPHTML, which are...
With Tier 1, you can create up to 10 workspaces, which we recommend using to separate different brands. This helps keep everything organized and easily manageable.
Alternatively, if you prefer to organize your brands within a single workspace, you can use folders—there’s no limit to the number of folders you can create.
I have Tier 4. I can only see the option to save a team name. What is the process for adding users to the team name and their corresponding workspaces?
Founder Team
Nadya_BannerBoo
Aug 3, 2025
A: Hello Daron, Thank you for your question. To add users to your team and workspaces, please follow this step-by-step guide: https://help.bannerboo.com/401196-How-to-Add-Team-Members-to-Your-BannerBoo-Workspace
Q: Site has been extremely slow lately is this being fixed?
P.s Im in the USA and my internet speed is over 150MB, so not an issue with my internet speed.
Nadya_BannerBoo
Aug 6, 2025A: Hello Wonka,
Thank you for your question.
We’re evaluating a move to more powerful servers in the coming months to improve speed and stability for all users.
Share BannerBoo
Q: White label
I saw white label mentioned, but could not find any additional information. How much does it cost, and how does it work?
Nadya_BannerBoo
Aug 5, 2025A: Hello JD-Sumo,
Thank you for the question.
This feature is structured based on export volume packages (e.g., 100–500 exports/month, 500–1500, etc.).
To better understand your needs and provide the most relevant details and pricing options, we’d be happy to walk you through it. You can schedule a quick demo call with us.
Share BannerBoo
Q: BannerBoo vs Canva
Hello.
I'd like to know what the advantage is of BannerBoo over Canva. What can I do with your software that I can't with Canva?
I look forward to your response.
Thank you.
Nadya_BannerBoo
Aug 5, 2025A: Hello Sumoling,
Thank you for your question.
Canva is excellent for creating diverse types of visual content, BannerBoo is tailored specifically for creating professional, high-performing banner ads for display advertising and social media campaigns.
Here are a few key benefits of using BannerBoo alongside Canva:
— BannerBoo supports formats like HTML5 animated ads and AMPHTML, which are...
Share BannerBoo
Thank you so much for your reply. I'm in!
You are very welcome!
Q: How many brands can I have for tier 1?
thank you
Nadya_BannerBoo
Aug 5, 2025A: Hello Jojogo,
Thank you for your question.
With Tier 1, you can create up to 10 workspaces, which we recommend using to separate different brands. This helps keep everything organized and easily manageable.
Alternatively, if you prefer to organize your brands within a single workspace, you can use folders—there’s no limit to the number of folders you can create.
Share BannerBoo
Q: How to add users to the team?
I have Tier 4. I can only see the option to save a team name. What is the process for adding users to the team name and their corresponding workspaces?
Nadya_BannerBoo
Aug 3, 2025A: Hello Daron,
Thank you for your question.
To add users to your team and workspaces, please follow this step-by-step guide:
https://help.bannerboo.com/401196-How-to-Add-Team-Members-to-Your-BannerBoo-Workspace
Share BannerBoo