contato617Q: Good afternoon, I need urgent help. Do you have a live chat on your website?
Good afternoon, I need urgent help. Do you have a live chat on your website?
matthew5777
Jan 19, 2026A: We are always happy to help! Please write to our team at [email protected] - we will be here to support you! ♥️
Verified purchaser
Hello, your support is extremely weak and slow. I've been trying to resolve a problem for 4 days that is simply being ignored. I didn't want to rate you before sending this message so as not to damage your reputation, but if you don't resolve this today, I'll have no other choice. I'll tell you the problem, in which the support agent, instead of running tests, simply ignored me. When I disable the
Thank you for your purchase. We’ve replied via support multiple times, tested this internally, and confirmed registration emails are not affected by the bio setting. We’ll continue via the ticket ♥️
Your event has a custom survey asking for details such as WhatsApp number and also email. I wonder are you expecting the registration email sent to the survey data field? The system treats this as a text field and does no automated processing for survey response data.
To trigger a registration email to be sent, you would have to register for your event using an email address or Google account which has not previously registered for your event. Survey response data when collected is just saved as raw data for you to do processing with later.