BeHuman.Online

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Q: My existing Tier is not being acknowledged when I sign into BeHuman.Online. Can you please help me?

So, I purchased your AppSumo Tier 1 access to BeHuman.Online deal last year. I activated my deal at that time, but I have not used this account since then. Last week, I successfully signed in, but BeHuman.Online does not seem to acknowledge my existing Tier 1 lifetime deal. I do not see my AppSumo Lifetime access to BeHuman.Online anywhere. I fear something is wrong due to my inactivity. I have e-mailed support several time at: support@behuman.online

On 08/06/2025 I received this reply: Your request (1115) has been received and is being reviewed by our support staff.

Is someone in fact working to resolve this? I have not heard anything more and I have not received any other replies/responces to my inquiry. Can you please help me resolve this?

in102xl7PLUSAug 8, 2025
Founder Team
matthew5777

matthew5777

Aug 9, 2025

A: Thank you for your AppSumo purchase! 🙏

We actually already responded to you a few days ago on Wednesday July 6. Could you please check your spam / junk / newsletter email folder?

Here is what we sent you:

I can see that your account on BeHuman.Online was registered using your Google account ******* on Feb 1, 2025, and last logged in today, Aug 6.

There aren't any AppSumo codes redeemed on your account though; It's possible you registered for BeHuman.Online but didn't input the AppSumo code details.

Could you please send the records of your AppSumo purchase, including the code?

Thank you!

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Verified purchaser

Edited: Aug 11, 2025

Respectfully, I have not received ANY reply messages besides the initial ticket request that I mentioned previously. Nothing via spam, nor in my inbox, and nothing from my attempts to reach you via social media. Additionally, I sent proof of purchase Aug 6. However, I did not previously send my AppSumo code, and so, I have done that now. Please review, assist, and be sure to communicate with me.

Founder
Posted: Aug 12, 2025

Thank you for your AppSumo purchase! 🙏 In your email on Aug 6, you only included a screen capture from your AppSumo dashboard, but without the AppSumo code (which you sent on Aug 11 - thank you!), we weren't able to look up anything. We've also responded with some next steps to activate your account. Could you please look for our email?

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Verified purchaser

Posted: Aug 12, 2025

Yes. Email received and problem resolved. Thanks Matthew

Founder
Posted: Aug 12, 2025

Awesome! 😊 If we can ever help with anything, please reach out at support@behuman.online ♥️

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