BeHuman.Online Reviews

⭐⭐⭐⭐⭐ A game-changer for our non-profit!
"We are absolutely thrilled so far. Since we are a non-profit, we really needed a dedicated 'Community' space, and BeHuman.online is delivering exactly what we were looking for. I am so glad we made this purchase!

We are currently in the setup phase and will be fine-tuning everything over the next few weeks. Our big test will be on November 6th when we host our first live event, and I am very excited to see how it performs. Everything has been so impressive that it almost feels too good to be true! I'll be sure to update my review with our live experience after the event, but for now, we are very happy customers!"

I purchased 3 BeHuman.Online codes last year through AppSumo and am finally ready to proceed with them, but I with a recent move to another province the phone number I used for one of them no longer is active - I needed guidance on how to deal with this and a few other items, and the response I received was not only immediate (within minutes) but also they helped my effectively problem solve my specific concerns. Well done and merci beaucoup!

Yes BeHuman.Online!!!
This platform delivers for me in all fronts as a virtual event platform.

The integrations and functionalities behuman has is very comprehensive. I can easily deploy larger rooms with their integrations with transparent pricing, sell tickets and registration outside the platform, not force attendees to sign up to some platform, direct them into right place when they hop in and so on and so....

During event, you make changes to features, content etc and everything just updates without any need for users to refresh page and so fort. for example you can enable/disable chat, open meetings, change text etc on the fly. Its very cool.

Im just counting my pennies that how many codes I can stack here... Also the support is very responsive and answers clearly to all of your questions, thanks guys

Right now my only feedback is about the design of the platform. it could be sexier and have more gradual control of the font weights, spacing etc... also one option is to let users more flexibly embed images so we could do the styling in those. I guess some of this is about their realtime capabilities of the platform and while you can do customization like font, colors etc, there is some subtle design choises I would do to change the platform from functional to premium.

But the platform is very functional and thats why I do not spare my tacos and encourage people to hop on this deal! Looking forward for new design improvements and succesful long lasting partnership with BeHuman👍

I had high hopes for BeHuman.Online (BHO) as a viable alternative to Zoom Webinar. The platform generally looks great, but unfortunately, I came across a few limitations that means I will be requesting a refund after writing this review.

The key limitations for me are around the following areas:
1. Registration:
I need a system where attendees can simply register with an email address, double opt-in to confirm a valid emai address, and they receive their unique join link (for future attendance reporting) - that's it, as simple as this!

However, BHO currently mandates that Google Login, Email, and SMS options are ALL visible options. The biggest concern I have is that all of these methods requires the guest to create a dedicated BHO account. I do not want to force my webinar guests to sign up for a third-party platform just to attend my webinar. Additionally,
(a) My attendees are generally business that use O365. I don't want someone see the Google option and to feel using their personal GMail account is an option for them and something we'd request.
(b) I don't want SMS even listed as an option as collecting phone numbers feels unnecessarily invasive (for my needs at least) - it's either none ('anonymous') or all three options visible.

Our Website Privacy Statement likely doesn't allow for capturing (a) and/or (b) above.

When I reached out to support about the registration issue, they initially suggested using their "anonymous" and "form" features. I don't feel this option capturing registrations, but instead designed to allow guests to click the link on the day. This does not work for my webinars where I need to track attendee numbers before the event - potentially cancelling the event if numbers aren't there. When I clarified and pointed this out, support referred me back to using their standard registration feature. When I replied again, advising their standard registration doesn't work for me per the reasons stated in my original support request, asked how I can simply do email address/double opt-in/unique link - it's now over one week and I haven't heard back.

2. Localisation: I don't believe BHO currently caters well to a global audience. The registration page locks you into a US date format (as far as I could tell). Additionally, the SMS field always defaults to a US country code rather than auto-detecting the guest's location via IP address. I know of many online apps seamlessly default to a user's local country code, so I believe BHO creates a clunky experience for international guests.

It is a shame, as the interface looks promising, but these basic functional gaps and the lack of final support resolution has stopped me from fully evaluating or adopting BeHuman.Online.

EDIT (after reply from founder):
Fantastic news! It is a real testament to the hard work you put into your business. Not only taking feedback seriously but prompt development for a resolution (I hope double opt-in option is there too to help reduce any potential spam entries).

The last feedback, if I may, is I wish someone had just provided me a status update. I (now) completely understand the priority was fix and make a customer happy, but after a week of silence, as far I was concerned, my request was too difficult so I took the path of least resistance. Kudos to you and your team for the outcome - upping from 3 to 4 tacos. I will consider re-purchasing.

Hello,

I would like to update my previous review.

In the beginning, I had some difficulties understanding the live streaming process, but I want to sincerely recognize how supportive the BeHuman team has been. They have been assisting me closely, answering my questions, and helping me better understand the platform.

Their support has made a real difference, and I truly appreciate the attention they have given me.

I am really enjoying BeHuman and I believe it is a very promising platform. It offers great possibilities for online events, and I am happy to keep using it and learning more about everything it can do.

Thank you very much to the BeHuman team for the excellent support.