BeHuman.Online Reviews

I had high hopes for BeHuman.Online (BHO) as a viable alternative to Zoom Webinar. The platform generally looks great, but unfortunately, I came across a few limitations that means I will be requesting a refund after writing this review.

The key limitations for me are around the following areas:
1. Registration:
I need a system where attendees can simply register with an email address, double opt-in to confirm a valid emai address, and they receive their unique join link (for future attendance reporting) - that's it, as simple as this!

However, BHO currently mandates that Google Login, Email, and SMS options are ALL visible options. The biggest concern I have is that all of these methods requires the guest to create a dedicated BHO account. I do not want to force my webinar guests to sign up for a third-party platform just to attend my webinar. Additionally,
(a) My attendees are generally business that use O365. I don't want someone see the Google option and to feel using their personal GMail account is an option for them and something we'd request.
(b) I don't want SMS even listed as an option as collecting phone numbers feels unnecessarily invasive (for my needs at least) - it's either none ('anonymous') or all three options visible.

Our Website Privacy Statement likely doesn't allow for capturing (a) and/or (b) above.

When I reached out to support about the registration issue, they initially suggested using their "anonymous" and "form" features. I don't feel this option capturing registrations, but instead designed to allow guests to click the link on the day. This does not work for my webinars where I need to track attendee numbers before the event - potentially cancelling the event if numbers aren't there. When I clarified and pointed this out, support referred me back to using their standard registration feature. When I replied again, advising their standard registration doesn't work for me per the reasons stated in my original support request, asked how I can simply do email address/double opt-in/unique link - it's now over one week and I haven't heard back.

2. Localisation: I don't believe BHO currently caters well to a global audience. The registration page locks you into a US date format (as far as I could tell). Additionally, the SMS field always defaults to a US country code rather than auto-detecting the guest's location via IP address. I know of many online apps seamlessly default to a user's local country code, so I believe BHO creates a clunky experience for international guests.

It is a shame, as the interface looks promising, but these basic functional gaps and the lack of final support resolution has stopped me from fully evaluating or adopting BeHuman.Online.

Hello,

I would like to update my previous review.

In the beginning, I had some difficulties understanding the live streaming process, but I want to sincerely recognize how supportive the BeHuman team has been. They have been assisting me closely, answering my questions, and helping me better understand the platform.

Their support has made a real difference, and I truly appreciate the attention they have given me.

I am really enjoying BeHuman and I believe it is a very promising platform. It offers great possibilities for online events, and I am happy to keep using it and learning more about everything it can do.

Thank you very much to the BeHuman team for the excellent support.

I requested a custom domain setup and received clear DNS instructions within hours. The team is responsive, friendly, and genuinely helpful. The platform itself is intuitive and perfect for hosting branded virtual events. Looking forward to growing my community with BeHuman.Online!

An Outstanding Solution for Streamlined Recruiting Processes

Extremely responsive and kindhearted. Helped me with my problems very quickly. Also, the product is great!