Berrycast agreed to let me keep my videos until April 1st as I had a significant amount of videos to download. Their bulk downloader did not work and so I had to go through each video one by one which was extremely time consuming and disruptive to my business. However, when I continued today to download my videos, I noticed that they deleted all my vidoes except for a few despite giving me until April 1st. This is hugely and negatively impacting my business. I had written them a few emails over the last couple of months and didn't hear back after they agreed to the April 1st deadline. I ask that they honour their agreement to me to keep my videos until April 1st to give me enough time to download everything. Please rectify the situation and honour your word. thanks!