Nick_S

Verified purchaser

Deals bought: 85Member since: Apr 2020
2 stars
2 stars
Jan 25, 2022

Unreliable and not whitelabel anymore

When it works, it works well. But 20% of the time, there are issues. Either the videos are not uploading for days, or playback doesn't work and the video keeps buffering. Support takes days to respond. This makes it way too unreliable.
But what really bugs me is that the minute the AppSumo deal ended, they started showing advertisements (i.e. self-promoting their platform by way of an overlay over the video you share with your colleagues, clients etc.). So despite customization options and CNAME etc it's not white-labeled anymore. It only happens since the AS deal has ended and they're safe from bad reviews. What a despicable practice.

Founder Team
Damien_BerryCast

Damien_BerryCast

May 9, 2024

Hi Nick,

In reality, we just deploy an option on your custom branding to "remove all berrycast branding". You just need to activate it on your custom branding page.

So, we don't push back what we did, we push it further for everyone of you.

For the late issues, no record has been lost. It's just temporary slownest that will be gone in the future.

Helpful?
Share
Ratings