Bestever Reviews

I purchased Bestever’s highest tier through AppSumo because the product was sold as a lifetime deal. Unfortunately, the platform has now announced that it was acquired by Samba and will be permanently shut down on August 31, 2026.

My rating reflects the product experience as a whole. Since launch, there have been very few meaningful updates, limited feature development, and inadequate ongoing support. The shutdown announcement confirms that customers will soon lose access entirely, despite having paid for lifetime use.

Bestever has instructed users to export their videos, projects, reports, and insights before the closure date. However, no equivalent migration path, replacement account, or compensation has been confirmed.

I am asking AppSumo and the Bestever team to provide one of the following resolutions:

A full refund of the amount paid for the lifetime deal; or
Access to the acquiring company’s new or replacement platform with the same tier limits, features, usage rights, storage, export capabilities, and commercial functionality included in my original Bestever purchase—provided the new tool is materially the same or the direct successor to Bestever.

Access to an unrelated free-tier alternative is not an equivalent replacement for a paid top-tier lifetime deal.

This is especially concerning because I have experienced a similar outcome with another AppSumo product. AppSumo should review how lifetime-deal customers are protected when a partner is acquired, abandons development, or closes the product.

Until a fair resolution is provided, I cannot recommend Bestever or consider the lifetime deal to have been fulfilled.

There is no support available. The only option I had was to submit a bug report, but it seemed to disappear without resolution. I have a lifetime credit of 300 that I am unable to use.

Started out great but gradually losing the plot..One of those appsumo deals where you hardly ever hear from the vendor..updates, news etc

The tool currently has a 'generate' form that's disabled..and therefore one cannot generate any image or video after the pain of going through its rather long workflow filling in all the specs on the form, uploading reference images etc..

So dissapointed..

As an advertiser, I do get value from this tool... for very specific purposes.

I believe that BestEver is best understood as a mild combination of CreativeOS and Foreplay.

TLDR: This tool is both amazing and disappointing at the same time. A few GREAT functions are overwhelmed by a bucket full of underbaked features and a UI that looks clean, but arranges elements in the most odd, illogical ways.

The Good:
- Support has been responsive to my inquiries + suggestions.
- Some of the AI generations were actually pretty good. For static images, it created compositions close to reference images or matched closely with my prompts. For video ads, it created halfway decent AI clips that were 100% relevant to the source material. I was surprised. It is VERY hard for AI creative tools to stay on-brand. BestEver does a very good job at this.
- The competitor analysis is good and helpful.
- The video editing is a bit clunky, but it works quite well for re-creating (reprompting) specific parts of a video.
- The ability to upload brand assets for different businesses is very good.

The Neutral:
- If you create ads for more than 1 business, in each section you have to make sure that the correct business is selected. Instead, we should be able to select the business and have only that business's assets, analytics, and competitors be shown.
- The Inspirations tab has basically 1 use - to find a creative as a baseline for generating a new ad. It's not really great for gathering inspiring ideas, saving templates for later. As a main section of the app, it feels like it's very limited in its abilities.

The Bad:
- BestEver needs the ability to export creatives into something like Vistacreate or Canva to have significantly more control over the final result. The editing within the tool is not nearly robust enough for full creative control.
- The Research Analyst tool is underbaked. It has errors and this tool should run alongside analytics/reports rather than a separate chatbot.
- BestEver needs a proper dashboard for all analytics, reports, and competitor analysis. This is probably where the AI analysis should be as well. The dashboard should have data widgets on display at all times such as "This weeks top performers" or "Competitor ads that really took off" etc.
- The UI is a mixed bag. It's visually simple and clean. But logically, it's confusing. You expect certain things to be nested under specific tabs, but they aren't. Or you assume you can remove a photo from a design by clicking an X, but instead you have to go to the upload folder icon, then scroll through a list of creative assets, locate it and remove it. It's not hard, it's just not intuitive.

At the end of the day, BestEver does feel like a very solid software that's been released in beta. Although the price is right, as a business owner who does advertising, there are simply much better tools suited to the job and are worth the extra $$ cost to have the stability, performance, and features of those tools.

It's hard to judge a tool so harshly when competing products cost $50-$150 per month, and this is under $200 for lifetime Tier 2. But, a penny saved is NOT a penny earned if your tool is a barrier to making more revenue.

If the BestEver team wants this software to really shine, I suggest to stop adding entirely new feature sets/tools. Instead, focus on refining and adding functionality to the tools you already have.
1) Simplify the UI, combine features into areas that make sense. Re-think labels and provide the user with better visual cues for what to do next.
2) More creative control and simpler UI for creating the exact creative assets we need.
3) A more robust analytics dashboard - put competitor analysis, reports, and Meta data all together.
4) Add more functionality within the inspiration board that helps us users come up with amazing ideas. We don't want AI to do everything. Features like, saving or pinning ads, creating collections, creating templates, sorting by top performers, etc.

All that being said, I'm keeping the tool. I'm mostly happy with my Tier 2 purchase. It is useful for running/creating ads for the 3 companies I work with.

While I initially intended to leave a positive review, my recent experiences have been frustrating. Over the past few days, every attempt to use BestEver has resulted in error messages, with no available support to address these issues. When trying to create content, I encounter an error stating that the composer does not work also reports cannot fetch data from meta, among other problems. It's disappointing to use software that fails to deliver as promised.

I understand that bugs are inevitable and solutions might take time, but communication is vital. Users should be informed about ongoing issues, and there should be a point of contact for unresolved problems. I am more than willing to reconsider my review if these issues are addressed promptly.