I bought Tier 2 to test the promised features and hoped it could become one of my go-to marketing tools. Unfortunately, it has been a major disappointment. Support has been silent, and my first ticket has gone unanswered for more than a week.

My experience so far:
• Tier 2 is supposed to allow up to 20 competitor analyses, but it stopped after 4
• The tool often fails to find any content, and when it does, it shows outdated competitor posts instead of fresh insights
• The research analyst function is not working
• Does not support an image slider generator
• Lack of support and no communication

On the positive side, the image generator is indeed good and valuable. It creates an accurate copy of the reference image, in my case, a social media post. Just need better Brand consistency. No limit of image geneartion is a huge plus.

That said, when it comes to competitor research, I can get more accurate, reliable, and up-to-date results from other tools I already use. At this point, I would choose a refund over an upgrade. Step up and deliver, or risk losing what could have been a great user. For content creation, I still believe this tool shows promise.

Kindly,
Marcus