Q: Access to previous software purchase

Hello Support Team,

Welcome back! I purchased Tier 5 of your software when you were on the platform previously, which was the highes tier at the time. However, Im unable to get access to my software license. Can you provide me with instructions on how to get access to my software license? I would like to navigate within the software to see if I should upgrade to Tier 6 before the price increase. Thanks in advance for your assistance. I look forward to your response. Have a great day.

thomas.anthonyPLUSNov 21, 2024
Founder Team
Don_BHuman

Don_BHuman

Nov 21, 2024

A: Hi Thomas, yes absolutely. Can you email help@bhuman.ai with your issue (for example, are you not able to login using the OTP?). Let us know exactly what's going on and we'll dive in.

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