BHuman Reviews

I am reaching out regarding an issue I’ve encountered with the lip-sync feature on your platform. I’ve tested it with three different videos, but unfortunately, the speech does not align properly with the character’s lip movements in any of them. The result feels noticeably out of sync, making the overall experience less effective.

I kindly request your assistance in addressing this issue or providing guidance on how to improve the alignment. Your support would be greatly appreciated.

Looking forward to your response.

To the founder:

It appears your platform experienced a significant data loss incident about 5 months ago that impacted accounts based on your recent response to a review below from “Andy0.” One of the negative effects of this incident, which it seems you are just now becoming aware of, is that several AppSumo users (including myself) were downgraded abruptly and without notice. However, you were aware that folks lost their campaigns, yet we never received an email about this to notify us of the potential impact on our account. Why??

So rather than adequately investigating the impact of this incident on our accounts and notifying us about the incident, you instead waited for users to discover the effects of the data loss on their own months later. Thanks…😒

In the review from June where "AndyO" explains that he has lost all his campaigns due to the incident (which should have never happened in the first place). It took you a whopping 5 MONTHS for you to reply to him and explain what happened! Most responsible founders and their team reply to reviews within a few days, or a week at most even after a campaign closes. There is no good excuse for the lack of ongoing communication with your users on this platform. Just because a campaign closes does not mean you cannot check back in to see how users' experience has been and to provide critical responses through the Reviews or Questions section. Other founders check in all the time even if it has been over a year since the product has had a campaign. You said in response to another review that you are "a thousand percent committed to making our AppSumo users happy." However, your recent actions do not align with this statement as you are not being proactive with critical communication regarding incidents, and not responding in a timely manner to questions or reviews after a campaign ends.

You should be monitoring reviews to make sure you address dissatisfaction proactively and not just when you have another campaign coming up. It's also evident your support team is not informing you of what is happening behind the scenes since you are saying this is the first time you've heard of people being downgraded. Why didn't support inform you of this issue when it is clear another reviewer indicated he has been waiting for support to fix this? The user "christian814" goes on to say in his review "Support is being very painful. I can not create the videos we wanted as lost the functions we needed.." Your response was "I assume your issue has been resolved since working with support, correct?" What part of his review gave you the impression this issue was resolved when he is clearly telling you it's not? I too have lost my old campaigns and have been downgraded as a result of this issue which is a double-whammy.

Dealing with awful support and then a founder who is not proactively communicating with Sumolings, but rather makes empty apologies or deflects responsibility about product issues makes this 10x worse and the reason BHuman will continue to struggle on this platform.

0 TACOS... DO NOT BUY... 👎👎👎

Leave skidmarks while you still can.

I purchased this product at Tier 5 about a year and a half ago and recommended it at that level to 5 other folks and candidly have never been able to get a campaign or persona or anything to work.

The founder and team are super friendly, and their hearts seem to be in the right place. However, their tech needs a bit more work to compete with all of the current players who have now surpassed them.

I had issues with bHuman when I first tried it... but I have come back. Found my account has been downgraded from Tier 5 to Tier 4. Support is being very painful. I can not create the videos we wanted as lost the functions we needed..

I left a review about BHuman that I was not proud of, due to a data setback. This software has been great for me. Yes, they had a little bit of a setback not too long ago, and I did leave a review then. That was more emotional, but to correct that, I decided to leave another review and tell how I feel about the product overall. BHuman has been great software for me. I use it as much as I can. It has been the greatest thing for me when it pertains to outreach because I can actually send out videos with my actual self, and it is one of the greatest marketing tools I’ve ever worked with. I just want to let people know that if you are thinking about Being Human, give it a shot. It is great software. They have been working on it. They have a great team that responds when there’s an issue, and overall, I just love the software itself.