I am reaching out regarding an issue I’ve encountered with the lip-sync feature on your platform. I’ve tested it with three different videos, but unfortunately, the speech does not align properly with the character’s lip movements in any of them. The result feels noticeably out of sync, making the overall experience less effective.

I kindly request your assistance in addressing this issue or providing guidance on how to improve the alignment. Your support would be greatly appreciated.

Looking forward to your response.