3.4
Taco ratings
BHuman has received high praise for its seamless video creation process, efficient customization options, and exceptional customer support. The impact of personalized videos on leads has been particularly noteworthy. While some users have reported minor issues with the user interface and video quality, these seem to be isolated incidents rather than widespread concerns. Overall, BHuman appears to be a solid choice for those seeking personalized video creation at scale, especially considering the 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
I still don't get this product
BeHuman has an early mover's advantage, but relinquishes it. Sendspack came along and totally did a better job with ease of use.
Don_BHuman
Jul 29, 2026Hey watch4 — fair criticism. For a long stretch, BHuman’s workflow and ease of use did not keep pace with the strength of the original idea. The honest context is that we hit serious limits in our original generation stack and moved most of the team onto rebuilding it. That rebuild took far longer than expected, while usability and support fell behind.
The new generation pipeline is now live and...
Share BHuman
Verified purchaser
Scam
No improvement, no progression, no answer, no help, nothing, total scam.
Share BHuman
Verified purchaser
was working at the beginning, now kaput.
another failed attempt. one must be wary of busying deals if products like this fail so frequently. Old skool like slidebean, kept up with promises made, new AI companies are like the wind.
Don_BHuman
Edited Jul 29, 2026Hey — you were right to be concerned when something that had worked stopped working. My earlier response argued with your conclusion instead of addressing your experience, and that was the wrong tone.
The honest context is that we hit serious reliability limits in our original generation stack and moved most of the team onto rebuilding it. The rebuild took far longer than expected, and customers...
Share BHuman
Verified purchaser
Doesnt work!
I joined a support community meeting with Don Bosco after reporting the glitch I was experiencing. I believe he might be one of the founders. During a community-style webinar, I explained that my avatar wouldn’t do anything except spin endlessly as it tried to load. They listened to my issue, noted my email and account details, and said they would follow up. It’s been five months, and I still haven’t heard back—my persona avatar still isn’t working! To be clear, I was never able to actually use it. Not event once :(
Don_BHuman
May 13, 2025Hi, it sounds like we lost your ticket. About a month ago we overhauled our customer support system. Can you follow up again here with more details so we can check? https://help.bhuman.ai/support/tickets/new
Share BHuman
Verified purchaser
They changed their software integration after purchase
Unfortunately what was promised was not delivered.
I purchased this software because we could automate it to send videos out when we received new leads. It was offered zappier integration, hence I purchased the software.
The software is incredibly technical and complicated to set up, but we endured the massive learning curve and invested 10's of hours setting it up.
Then they changed the software, and removed the provision of the free Zapier integration - advising we can use it but pay for our own account. An integral part of the software removed!
They then said to use our own Zappier account, which totally changes total costs and makes it not viable.
They ignored 2 requests for refunds (which I guess wasn't their issue but would have been nice to have some understanding for the customers).
We would have kept it if we could use Pabbly integration, but no desire to pay the expensive fees of Zappier.
Honesty would be a better approach for these companies, or to do their maths in the first place to ensure what they offer actually are viable to sustain. Changing the software provisions after purchase is certainly a questionable move ethically speaking.
Don_BHuman
Edited Jul 29, 2026Hey — your central complaint was that the total cost and deal expectations felt different after purchase. My earlier numbered response was defensive, and blaming AppSumo users for a benefit being removed was inappropriate.
The accurate distinction is that BHuman’s Zapier integration remained available, but a sponsored paid Zapier account offered during an earlier promotion did not carry into the...
Share BHuman