3.5
Taco ratings
Binder - Plus Exclusive has been receiving positive feedback from customers, particularly for its quick support, evolving features, and efficient e-signature functionality. While there have been some minor issues reported, such as limited file type support and occasional slow response times for support, overall, Binder - Plus Exclusive is proving to be a reliable and versatile file management solution. With a 30-day money-back guarantee, customers are encouraged to give it a try and experience the benefits firsthand.
AI-powered summary of customer reviews
Verified purchaser
Refunded as Signature is NOT Fully Certified
Was really wanting to like this product but the signature that you get does not come up as certified when opening in any PDF reader which just misses the whole point if this is its only function. Support was also not great at following up. Fix your core product feature and you might have a viable product.
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Verified purchaser
Limited file type support
The limited file types supported made this product useless for my needs. Requested the file type needed be added, but there was no action taken after long periods of time.
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Verified purchaser
Bugs and no support
So many bugs, and no support, render it useless. I have reached out multiple times, to the email and in the chat. Email given apparently does not exist, so undeliverable, chat just says it’s connecting… for weeks. Chat emails open “can’t open page”.
Such an amazing idea and had hoped to keep it, but bugs endless, and obviously there’s no support to make it function. I will update the review if I ever actually hear from Binder and it functions.
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Verified purchaser
Terrible support. Buggy
The app is riddled with bugs, particularly in the white-label features like custom domains, custom links, and logos.
Support is abysmal, with slow response times and often no answers. Even simple issues can drag on for a month, requiring constant follow-up and pressure.
While the app concept and design show promise, the terrible support completely undermines it. A reliable support system is essential for any app, and this one utterly fails to deliver.
For me any app does not provide at least an acceptable and respectful level of support, it doesn’t not deserve in my opinion more than 1 star. No support means unable to fully use the app and operate your business smoothly.
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Verified purchaser
Amazing Product!
As a plus sumo-ling who has been collecting TLDs for over 10 years, I was very hesitant at first to opt in for Binder because of tier-5 pricing. But I took a chance, and today I can say:
1. The product is neat
2. The team is extremely fast in execution
3. The people behind the company are honest & extremely trustworthy
4. For critical and time-sensitive blockers, they dont just connect you to their CS, instead you connect directly w/ their CTO.
5. You'll never regret acquiring this tool in your existing digital assets
Looking forward to seeing the updates!
Shirin_founder
Oct 15, 2024Wow, thank you for your kind and encouraging words :) Just shared this with our team on our internal chat and they are ecstatic!
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